Retail

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Cegid Retail Store Excellence

The leading task management platform for Retail Operations

Retail Operations Leaders, Heads of Retail, Retail Directors

Enhance the operational management of your stores with our AI-powered task management platform. Streamline communication between your head office and store locations, automate sales team tasks, and significantly increase the efficiency of your store teams.

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Trusted by 1,000+ retailers

Tangible gains

£300,000

in annual labour cost savings

Up to 4 hours

saved per store per week

uplift in store sales tied to better store team engagement

Task management

Stores will never miss a task again

Ensure no store ever misses a task again. Optimise and automate task management between head office and stores, guaranteeing consistency and control across all locations.

Store communications

Clear and targeted operational comms

Get the right information to the right stores at the right time. Field teams can access all the data they need in real time via a single portal, accessible on any device.

Brand standards

Visual Merchandising Excellence

Gain a transformational level of visibility with market leading tools for visual merchandising execution and brand compliance. Easily communicate Visual Merchandising updates to stores and engage store teams with brand presentation, so you can be sure your stores are perfect, faster.

Compliance

Checks and audits you can count on

It’s never been more important to be sure stores are compliant with polices and standards to keep teams and customers safe. But if you’re using paper checks for health and safety audits, it’s impossible to know all your stores are compliant. With digital tools for compliance, you can be assured that every store is following procedures, without all the time and admin it takes to collate responses.

Team engagement

Give your teams the tools they need to thrive

Engage and inspire your teams with our modern, intuitive mobile and social learning tools. With rapid employee onboarding and effective training on brand standards and product lines, you can empower your team to be better salespeople – all while driving job satisfaction and improving employee retention.

Workforce optimisation with retail activity planner

Co-ordinate retail activity across your business

Improve store profitability and staff efficiency. Give your management teams oversight of the labour hours needed to complete operational tasks and control over how stores spend their time.

With the support of the Cegid Retail Store Excellence Customer Success team, we’ve transformed the way we communicate with our franchise partners, and I’m really excited about the new capability we can offer our partners to help them streamline retail operations in their own markets.

Richard Russell

International Communications Manager, Marks & Spencer

More than a task management platform, it’s a trusted operational tool. It helps us do more with less — and do it better.

Liz Packe

Global Corporate Communications Manager, Superdry

Cegid Retail Store Excellence has helped to facilitate the growth in our regions and given the ability for our regional managers to govern a larger group of stores.

Charlotte Eaves

Retail Operations and Customer Experience Manager, Crew Clothing

Read our case studies

Why choose Cegid Retail Store Excellence?

Trusted by 85,000+ stores globally, Cegid Retail helps specialty and luxury retailers deliver seamless omnichannel experiences, optimise inventory, and empower store teams, all with enterprise-grade security and agility.