Our resources

This year’s Golden Guide explores the decisions behind a better peak, from customer value and cost-to-serve to store execution, technology and fulfilment.

The future of beauty retail is here. Discover how brands like Rituals, Shiseido, and Douglas are reshaping the customer experience

Explore how AI is set to transform retail by 2025. This guide dives into the ways AI is enhancing customer experiences and streamlining operations.

From profitability in the face of economic uncertainty to maximising the power of data and AI, download your copy of the top 5 challenges facing retailers in 2024

Our “Top Luxury Trends for 2025” report provides valuable insights to help you navigate the challenges and opportunities on the horizon.

Our Retail Trends 2025 eBook, produced in collaboration with Retail Gazette, offers a comprehensive insight into the key trends that will define the retail industry in the coming year.

Payment order scams are on the rise, and fraudsters are incredibly imaginative in the methods they use to achieve their aims.

This white paper is aimed at those who are aware of the importance of treasury management but who hesitate to take the plunge.

The annual review is often seen as an administrative formality. But just imagine for a moment if this became a key moment to your organization?

Dive into the future of Human Resources with the ultimate guide to HR maturity, the IDC Infobrief « 2024 HR Transformation The Yardstick for HR Transformation », sponsored by Cegid.

On average, only 5% of job offer visitors apply. That’s 95% of missed opportunities! The result: high recruitment times and costs.