Resources

With clienteling and sophisticated CRM, luxury retailers can now deliver exclusive customer service, perfect their customer retention and growth strategies and deliver a global, unified and memorable brand experience. Learn more

POS is the heart and soul of the enterprise and retailers must continue to innovate and deploy next-gen capabilities in order to meet shoppers’ evolving needs. Read this Technology Solutions… Learn more

Eight hundred people at a county fair in England entered a contest to estimate the weight of an ox in 1906. Statistician Francis Galton was there and studied the entries.… Learn more

The annual RIS Software LeaderBoard cuts through the marketing hype and evaluates technology vendors in head-to-head rankings and top-10 lists based on customer satisfaction, i.e. retailer satisfaction. Learn more

Synergy is a term used in business more often than it is achieved, so it is interesting to note that Cegid has received a synergistic boost from its recent acquisition… Learn more

How to deploy a successfull omnichannel order orchestration strategy? Read our ebook to find out! Learn more

As budgets tightened in 2020, companies focused their efforts on making remote work a successful experience for their teams. As we emerge from the pandemic, 2021 is HR’s chance to… Learn more

Mobile technology is central to enabling sales associates to serve the channel-agnostic customer. Our report will help you to build your business case and to plan deployment. Learn more

This report looks at how luxury brands are adapting to digital acceleration and transforming their business and customer experience models to re-create the luxury experience online, via tools such as… Learn more

In this report, Cegid explores the new role of the store, provides some examples of brands that have introduced innovative store concepts and explains how technology can empower store associates… Learn more

33% of executives report having resigned following a poor onboarding experience Learn more