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Raising the benchmark of a good customer experience

Retailers are no strangers to the concept of remodeling their businesses. Fresh assortments, new products, updated store decor and differentiated marketing are all part and parcel of running a successful retail enterprise. They have been for many years. Yet today, […]

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Omnichannel, cloud, clienteling …: what’s in-store for the retail revolution?

Cegid Connections: 3 days covering key topics such as omnichannel, unified commerce, clienteling, the shopping experience and the Cloud. This spring, hundreds of retail professionals gathered on the banks of the Danube to participate in the Cegid Connections conference. The objective […]

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General Data Protection Regulation (GDPR) – what does it mean for retailers?

Why retailers need to pay particular attention to General Data Protection Regulation Data is the key to unlocking better customer experiences. For retailers, understanding who your customer is, their preferences and their purchase history are crucial to providing the level […]

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Enter the Dragon: Luxury retailing in China

The last few years have been more than a little eventful for the multi-billion dollar luxury retail sector in China. 2015 saw the arrest of several well-known senior figures in the retail world under the anti-corruption campaign led by Xi […]

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Unified commerce in 2017: a CIO’s top 5 priorities

Creating a seamless shopping experience for consumers, across whichever channels they happen to choose, has been the principal focus in omnichannel retailing over the last three years. However, the bar is rising again, as retailers move beyond omnichannel towards unified […]

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Meet us at RBTE 2017

RBTE 2017 8-9 May 2017, London Olympia RBTE 2017 is the must attend event for retailers who are looking for the right tools, solutions, innovations and advice on how to best run their business. Meet Cegid on stand 550 Our expert […]

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Cegid Connections 2017 Day 3: Innovation Everywhere!

The third and last day of Cegid Connections was devoted to innovation and the Cloud. With its four partners Adyen, HP, Microsoft, and Orange, Cegid set the tone: retail of tomorrow will be more than just innovative, it will be exciting […]

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Cegid Connections 2017 Day 2: Commitments

We’re back for day 2 of Cegid’s international user conference, Cegid Connections. After the challenges raised during yesterday’s sessions, it’s now time for the commitments. Cegid aims to “win together” with its customers and partners. Innovation, the cloud and artificial […]

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Cegid Connections 2017: Day 1 Recap

Cegid’s international user conference, Cegid Connections, is currently taking place in Budapest. Key themes on the agenda include: unified commerce, digitisation, customer experience and international development. It’s a busy 3 days with an action-packed programme.   Hundreds of retail professionals […]

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Unified commerce in 2017: an Operations Director’s top 5 priorities

Operations Directors have been at the forefront of the omnichannel revolution, driving strategic change whilst managing the day-to-day challenges of uniting digital and physical touchpoints. But just as the light starts to appear at the end of the tunnel, the […]

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EuroShop 2017

Will we be seeing you at EuroShop? On the 5-9th March, some of the biggest names in retail will gather in Dusseldorf for EuroShop 2017. Will you be there?   Cegid is delighted to be part of this event with […]

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NRF 2017: Top Takeaways

NRF 2017 in New York was the usual jamboree of retailers and IT software vendors looking to successfully map out the future of the sector. This year 35,000 people visited over the event’s three days (including around 3,000 from outside the […]

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