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CegidPartner Global Omnichannel Open First Scandinavian Office

Cegid is excited to announce that our partner, Global Omnichannel based in Australia, have launched in Stockholm, Sweden, to respond to growing demand in the Scandinavian region.   Mats Gunnarsson, CEO of Global Omnichannel, originally from Sweden, recognises the need […]

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The Importance of Fashion Week

It’s Fashion Week time, and the industry’s most creative talents are at it once more — dazzling the world with their sense of style. This month it’s possible more eyes than ever before will be watching as models grace the […]

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How to Encourage Loyalty through Clienteling

Are you doing all you can to win customer loyalty? It can be a challenging question to answer in today’s competitive global retail industry. The bar for customer engagement keeps moving higher and higher. Shoppers expect their favourite retailers to […]

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Infographic: Unified Commerce – 5 Key Priorities for 2017

Unified commerce refers to the technology stack retailers adopt to enable a single and centralised platform that brings together in-store, mobile, e-Commerce and social channels. To support retailers in their unified commerce journey, we’ve identified 5 key priorities that will ultimately deliver a […]

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Meet us at the Drapers Fashion Forum 2017

Drapers Fashion Forum 2017 12th October 2017 County Hall, London   For the second year running, Cegid will be attending the Drapers Fashion Forum 2017. This year’s theme: Fit for the Future. Ideas and strategies that will change fashion retail for […]

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Digital Transformation: The Ultimate in Luxury Experience

Online sales of luxury goods are expected to triple to reach €70 billion by 2025, according to McKinsey & Co. This digital shopping surge by luxury consumers creates an exciting opportunity for luxury retailers to upgrade their systems, engage their associates […]

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Retailers on the Move with Mobile POS

The store is still the strong heart of retail, offering consumers the opportunity to touch, feel, try on, explore, engage and buy, all under one roof. After all, that’s what great shopping is all about! However, to be successful today, […]

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Raising the benchmark of a good customer experience

The Customer Experience   Retailers are no strangers to the concept of remodeling their businesses. Fresh assortments, new products, updated store decor and differentiated marketing are all part and parcel of running a successful retail enterprise. They have been for […]

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Omnichannel, Cloud, Clienteling … What’s In Store for the Retail Revolution?

Cegid Connections: 3 Days Covering Key Topics Such as Omnichannel, Unified Commerce, Clienteling, the Shopping Experience and the Cloud This spring, hundreds of retail professionals gathered on the banks of the Danube to participate in the Cegid Connections conference. The […]

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General Data Protection Regulation (GDPR) – What Does it Mean for Retailers?

Why retailers need to pay particular attention to General Data Protection Regulation Data is the key to unlocking better customer experiences. For retailers, understanding who your customer is, their preferences and their purchase history are crucial to providing the level […]

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Enter the Dragon: Luxury retailing in China

Luxury Retailing in China   The last few years have been more than a little eventful for the multi-billion dollar luxury retail sector in China. 2015 saw the arrest of several well-known senior figures in the retail world under the […]

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Unified Commerce in 2017: a CIO’s Top 5 Priorities

Creating a seamless shopping experience for consumers, across whichever channels they happen to choose, has been the principal focus in omnichannel retailing over the last three years. However, the bar is rising again, as retailers move beyond omnichannel towards unified […]

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