This website uses cookies to improve your online experience. By continuing browsing, you agree that cookies are used for purposes of analysis, relevance and advertising. Find out more OK

Choose your country

Stay connected with Cegid

‘I Want It How I Want It’ — Consumerism Meets the Modern CMO

If you’re a retail Chief Marketing Officer (CMO) or Chief Digital Officer (CDO), chances are you have the voice of the consumer constantly reminding you: “I want what I want, where I want it, when I want it.”   It’s […]

Read more

GDPR: The Glossary That Explains Everything

From 25th May 2018, companies will have to comply with the European General Data Protection Regulation. Faced with a technical vocabulary packed with acronyms, abbreviations and references to French organisations and laws, it is not always easy to get your […]

Read more

The Data Protection Officer (DPO): The Guardian of Compliance

The GDPR imposes a new obligation on some companies and their subcontractors: to appoint a Data Protection Officer, who must be involved in any issues around using and protecting personal data. The organisations concerned are: – All public authorities, except […]

Read more

Retail CIOs Find Solutions for Always On, Frictionless Commerce

“Something seems wrong in a world where half the email messages sent are urgent. Can everything really be that important?” — Gene Kim, co-author, The Phoenix Project.   For today’s retail Chief Information Officer (CIO) or Chief Technology Officer (CTO), […]

Read more

Enhancing Customer Experience, Locally and Worldwide

“Be reactionary. React to what the market wants. And the market wants one-on-one real-time engagement.” — serial entrepreneur and best-selling author Gary Vaynerchuk.   Today’s retail CEOs know this is the case, and they want to enhance the customer experience […]

Read more

Rise of Online Retailers Opening Stores: What Can Be Learned?

While store closings among some venerable retailers are grabbing headlines, there is a very interesting retail growth story unfolding at the same time. Online retailers are opening more stores than ever — and doing quite well with them.   Retail […]

Read more

Royal Influence on Retail

The focus on royal style is at an all-time high, especially with the excitement following the birth of Britain’s newest prince and with the Royal Wedding of Prince Harry and Ms Meghan Markle just weeks away. When a member of […]

Read more

Achieving Unified Commerce

If unified commerce is high on your priority list this year, you’re not alone. Citing a recent survey by Boston Retail Partners (BRP), Retail TouchPoints reported that 81 percent of retailers will be using unified commerce platforms by the end […]

Read more

3 Reasons to Attend RBTE 2018

Could you use a dose of inspiring retail technology? The Retail Business Technology Expo (RBTE) is just around the corner 2-3rd May at Olympia London. What better way to boost your IT IQ and pick up something new to share […]

Read more

Wanted: Frictionless Point of Sale (POS)

Flexible fulfilment, faster speed to market, seamless convenience … Retailers have been honing their abilities on these fronts since the dawn of the digital age. Now the epitome of retail excellence is to make shopping “frictionless.”   It would seem […]

Read more

The Middle East: From Opulence to Discipline

Ten years ago, the Gulf region was full of promise for retailers. But, since the price of oil dropped, the retail sector has been reshaping itself. Here’s why… For a long time, the Gulf region was an El Dorado for […]

Read more

Seamless Commerce: Stores Still Matter

With the advent of e-commerce, analysts predicted stores would go out of business. More than 20 years later, they still have a place in the retail landscape…even more so than before. In June 2017, Amazon spent 13.7 billion dollars to acquire the […]

Read more

Get a Free Demo