Retail

Cegid obtains ISAE 3402 – SOC 1 Type 1 compliance report: enhanced security for retailers

26 May 2026

Retail-compliance-report-cegid
3 min
As a brand and retailer, it is essential to rely on a robust, resilient, and highly available POS solution and unified commerce platform. These tools must be capable of ensuring business continuity in stores, while guaranteeing a high level of security in the face of evolving threats. When retailers choose a unified commerce platform, they are not just selecting a technology; they are entrusting their most critical assets—transactions, inventory levels, and sales figures—to a partner.

Cegid Retail Y2, our SaaS unified commerce platform, has obtained ISAE 3402 – SOC 1 Type 1 compliance certification. This significant milestone, audited by Forvis Mazars, validates the robustness of Cegid’s internal controls for processing financial data and transactions.

Store management solutions such as Cegid Retail Y2 process critical data (transactions, sales, inventory, customers) that is essential to the continuity of retailers’ business. In the face of increasing pressure in cybersecurity and compliance, the SOC 1 Type 1 audit demonstrates our commitment to offering the highest international standards.

For CIOs and Retail Operations Managers, this validation provides additional assurance that your financial data is managed within a rigorous security framework, verified by an independent auditor and compliant with an international standard.

What is the ISAE 3402 standard—and what is a SOC 1 Type 1 report?

To understand the value of this achievement, we must first define the standard. ISAE 3402 (International Standard on Assurance Engagements) is a global standard for reporting on controls within service organizations.

The SOC 1 (System and Organization Controls) report focuses specifically on internal controls relevant to your companies’ financial reporting. It provides complete transparency on the processes that impact your financial statements (integrity of cash transactions, sales, inventory).

SOC 1 Type 1 is an independent audit that examines and validates the design of Cegid Retail Y2’s internal controls. It is a “snapshot” at a specific date that certifies that our security processes are logically correct and operational, based on a single control evidence selected by Cegid.

This audit was conducted by the independent third party Forvis Mazars, ensuring an objective assessment of Cegid’s security architecture. It confirms that when Cegid Retail Y2 processes your sales, inventory movements, or customer data, it does so using secure and verified protocols.

Why is this validation crucial for retailers?

Faced with growing pressure in terms of cybersecurity and regulatory compliance, retailers must guarantee the complete integrity of their financial reporting. The considerable volume of data processed every day—from mobile POS transactions to e-commerce orders—makes this issue essential.

With the SOC 1 Type 1 report, Cegid demonstrates its commitment to meeting these high standards.

Simplified audits for your business

A tangible benefit for customers is the reduction in their own audit costs. Finance teams and auditors can now rely on the SOC 1 report provided by Cegid (Forvis Mazars report) instead of conducting lengthy and costly system audits. This simplifies your compliance with regulations such as SOX, IFRS, and GAAP.

Complementing a comprehensive security strategy

This achievement is part of a comprehensive security ecosystem. This SOC 1 Type 1 audit perfectly complements our existing security measures, combining global data protection, specific compliance, and financial controls. Cegid Retail Y2 also benefits from:

  • ISO 27001 certification: The international standard for information security management systems, renewed annually.
  • MLPS certification: Essential for compliance in the Chinese market and also renewed annually.
  • Microsoft Azure SOC2 Type2 certifications and report: Benefiting from world-class cloud infrastructure security

Where ISO 27001 focuses on general information security risks, SOC 1 focuses on controls affecting financial statements. Together, these validations provide your companies with comprehensive protection, two complementary approaches that reinforce the system put in place by Cegid.

The way forward: continuous improvement

Towards the SOC 1 Type 2 report

Security never stops. The SOC 1 Type 1 report marks a key milestone in Cegid’s roadmap, which aims for continuous improvement.

Cegid is already working towards obtaining the SOC 1 Type 2 report. While Type 1 validates the design of controls at a specific date, Type 2 will verify their operational effectiveness over an extended period (generally 12 months of daily operation). The auditor will then perform random sampling on several occurrences. This objective underscores Cegid’s commitment to maintaining these rigorous standards over time.

 

Secure your retail operations today

As retail environments become more complex, it is essential to rely on secure and efficient technology partners. Thanks to its investments in international standards, Cegid allows you to focus on what matters most: providing exceptional shopping experiences for your customers.

Obtaining the SOC 1 Type 1 report further consolidates Cegid’s position as a trusted partner for the most demanding international retailers, who expect the highest levels of assurance for their strategic operations.

Ready to transform your retail operations with a unified and secure platform?

Discover what our clients have to say

[Note: The ISAE 3402 – SOC 1 Type 1 report contains confidential information. The report will be distributed in a controlled manner. Customers wishing to view the report are invited to contact their Cegid account representative directly.]