Resources
280 results
Order Management Systems: Designed with the customer experience in mind
The IHL Group released its Order Management Market 2019 expert guide. Download it to learn more on the market trends and the benefits of OMS for retailers.
Article 17 september 2019 5 min
Ensure a smooth transition to unified commerce with a centralised information system
Connected stores are the future. In the race to enhance human interactions in the brick and mortar space, empower store associates with digital tools, and…
Article 20 augustus 2019 3 min
Hot topics and key learnings from EuroCIS 2019
Cegid was at the heart of EuroCIS 2019, and our team came away from the three-day technology trade show fully fired-up for the future! Find…
Article 20 augustus 2019 4 min
Aim higher with a 360° customer view
Retailers that have achieved the holy grail of the 360° customer view are those that have invested in unified commerce technology as the central enabler, and enlisted expert help to…
Article 22 juli 2019 3 min
A Public Opportunity to Improve Recruitment
The reasons given for choosing public over private sector career paths often include the job stability along with healthy benefits and retirement packages.
Article 9 juli 2019 3 min
An Imperative for Retail Brands: Keep the Consumer in Focus and Never Miss a Sale
Now let’s fast forward to today: That would not happen for Vilebrequin, a luxury swimwear and lifestyle brand, with 150 stores in 65 countries.
Article 2 juli 2019 5 min
Reinventing Store Experiences For The 21St Century Customer
It’s not enough to simply throw the latest hot tech trend into the store, however. To resonate with the customer, a reinvented store experience must be relevant based on expert…
Article 27 juni 2019 4 min
Deploying a unified commerce strategy: Meeting the organisational challenges
Doing this successfully means investing in unified commerce solutions. But it’s true to say that creating an application that works for each unique retail organisation can be challenging.
Article 24 juni 2019 3 min
Manufacturing More Numerous (and Qualified!) Hires
Listen in on any conversation about the state of Manufacturing in North America these days and you’ll hear a growing chorus of concern about the…
Article 17 juni 2019 4 min
A new era of commerce: putting digitally-empowered store associates at the heart of retail performance
The chain’s showrooms are connected hubs where sales associates are welcoming, slick and attentive, and use in-store technology to streamline the customer experience.
Article 17 juni 2019 3 min
Are You Employing the Benefits of Workplace Diversity?
That said, another important reason for increased focus on diversity in hiring is the fact that employers who are known for their diversity in hiring…
Article 13 juni 2019 3 min