Retail Cybersecurity: How Cegid Helps Keep Your Business Safe

We’ve all seen the recent headlines about cyber-attacks on big retail names like Harrods. It’s a stark reminder that our industry is a prime target for cybercriminals. These incidents highlight the vulnerabilities we face—from shaken customer trust to disrupted operations. As hackers get craftier, finding new ways to breach systems, staying ahead is not just important—it’s crucial. At Cegid, we’re here to help you tackle these challenges head on with our global unified commerce platform. 

Why Retailers Are in the Crosshairs 

Think about it: retailers handle tons of transactions daily, making us attractive targets for cybercriminals. And it’s not just the money they’re after—it’s the heaps of customer data, personal and payment info, that hackers are eager to exploit. The complexity of supply chains, with all those vendors and suppliers, means potential entry points for cyberattacks are everywhere. Plus, with the rush to digital platforms and AI tools, the opportunities for cyber threats keep expanding. 

The Threats Retailers Face 

The numbers paint a pretty clear picture. The 2025 Verizon Data Breach Investigations Report counted 837 security incidents in retail last year, with 419 confirmed data breaches. The top culprits? System intrusions, social engineering tricks, and basic web application attacks. Most attackers are outsiders looking for a payday, but espionage is becoming more common, jumping from 1% to 9%. What’s changing is the focus—from credit card data to internal data and credentials, which are easier targets for hackers. 

Retailers Getting Proactive 

Retailers are stepping up their game. According to Retail Week, 81% of us feel we’re on track or ahead in terms of cybersecurity. Yet, Retail Gazette shows 34% of UK retailers see cyber and data risks as their biggest headache, with 70% ranking them among their top concerns. It’s clear we’re serious about improving security. 

How Cegid Supports Retailers 

At Cegid, we’ve partnered with Microsoft to offer a secure SaaS platform, backed by five Microsoft Azure data centres. Our unified commerce platform covers everything from POS and inventory management to store team engagement, ensuring robust security across the board. We’re proud to work with over 1,000 retailers worldwide, including names like Abu Issa, L’Occitane, Manolo Blahnik, and The White Company. Our platform is designed to meet retailers’ unique needs, helping you protect your business and maintain customer trust. 

Security and the Cloud 

Our defence and risk anticipation methods include technological, operational, and organisational processes that cover the entire data chain—from software publication to hosting. This end-to-end control gives your data a security level that only a major player like Cegid can offer. Our security technology is constantly upgraded, using top-tier platforms. With ISO 27001 certification, our cloud services undergo rigorous inspections, confirming our dedication to quality and continuous improvement. 

Your Guide to Better Security 

Navigating the cybersecurity maze can be tough, so we’ve crafted a guide just for retailers. It covers best practices and how our unified commerce platform can help manage risks. Staying informed and using proven strategies keeps your business safe and resilient. 

Get Your Copy of Our Cybersecurity Guide 

Turning Challenges into Opportunities 

Yes, cybersecurity challenges are real, but they also offer a chance to strengthen defences and build customer trust. By adopting advanced solutions and maintaining a strong security culture, you can turn challenges into growth opportunities. 

Moving Forward 

Retail is always changing, and keeping up with cybersecurity is crucial for protecting your business and earning trust. With remote work, e-commerce expansion, and AI reshaping the landscape, proactive security is more important than ever. At Cegid, our unified commerce platform gives you the tools and expertise to navigate this journey confidently. 

Conclusion 

Cyber threats aren’t going anywhere, but with the right support and strategies—including our unified commerce platform—you can keep your retail business safe. Cegid is here to help every step of the way, so you can focus on what you do best. Ready to strengthen your defences? Get your copy of our cybersecurity guide to equip your team with the tools and insights needed to tackle these threats head-on.