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Cegid Retail Live Store
Set a new pace for your business with this new generation of collaborative in-store apps, designed to make customer journeys smoother and help deliver the most efficient omnichannel experience.
REQUEST A DEMOCegid Retail Live Store awarded at the Paris Retail Awards
*Omnichannel Commerce category
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Discover Cegid Retail Live Store
Check out the key features
- Queue Busting
- Click & Collect
- E-reservations
- Endless Aisle
- Loyalty and Promotions
- HQ and Store Collaboration via Microsoft Teams
Apps available on all devices and OS (Windows, Android, IOS).
Simplify daily life for your store associates
How can you reduce queueing times and offer your customers a more fluid shopping experience?
During peak trading times, Cegid Retail Live Store cuts the queues by enabling store associates to prepare baskets, put them on hold, and manage pre-checkout. Once the customer is ready to complete the sale, store associates can rapidly pick-up the sale and complete the transaction anywhere in the store.
An item is out of stock, so how do you avoid disappointing your customers?
Cegid Retail Live Store allows store associates to leverage digital catalogues with endless aisle. Associates can easily order items that are not available in-store and have them delivered to the store or the customer’s home, so you never miss a sale.
How can you facilitate collaboration between stores and head office?
Your store associates need to easily communicate with their team, other stores, and their teams at head office. Cegid Retail Live Store integrates with Microsoft Teams, making regular communication and collaboration easy.
How can you access customer profiles and preferences more quickly and easily?
To drive loyalty, store associates must have instant access to the customers profile, their purchase history and relevant offers and promotions in order to deliver a personalised experience. This can be managed easily in Cegid Retail Live Store!
6 reasons to consider
Cegid Retail Live Store
Deliver a seamless shopping experience
Manage all omnichannel shopping scenarios like Click & Collect, Ship from Store, online returns, and bring your online inventory into your store by integrating your digital catalogues for endless aisle.
Increase sales associate productivity and enjoyment
Empower your in-store associates with intuitive and easy-to-use apps on fixed and mobile devices across all OS (Windows, Android and IOS).
Encourage collaboration and continuous innovation
Integrate collaborative platforms like Microsoft Teams to connect store associates with HQ and facilitate the latest store innovations, like livestreaming and distance selling.
Deploy new features at a rapid, continuous pace
Deploy new features fast and frequently thanks to the solutions CICD (Continuous Integration Continuous Delivery) model.
Reduce your IT costs (TCO)
Frequently deploy new features at a rapid pace and simplify training so your store associates are up and running as quickly as possible, accelerating competitiveness and your speed to value.
Enable future growth
Extensible by design, the solution enables users to easily add third party solutions and integrate them to your existing retail ecosystem.
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Discover in our guide 4 in-store tech innovations that your store associates and customers will love !
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