The Golden Guide 2026

Peak is changing. Is your retail operation ready?

Peak is no longer just Black Friday and Christmas.This year’s Golden Guide explores the decisions behind a better peak, from customer value and cost-to-serve to store execution, technology and fulfilment.

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The Golden Guide 2026 Podcast

Hear the conversation behind the guide with:

Together, they discuss what peak really means for retailers, from customer value and cost-to-serve to store execution, technology and fulfilment.

Listen to the podcast