Elevate Your Visual Merchandising with Cegid Retail Store Excellence

Want to ensure your window displays and signage truly pack a punch? Here’s how investing in visual merchandising software can boost real-time collaboration, encourage innovation and ensure brand guidelines are being met.

6 min

Have you ever considered why your customers walk into a store or pick up a product from a shelf teeming with other items? Chances are that some eye-catching retail visual merchandising – such as a visually-striking window display or some clever eye-level signage – has influenced their decision. In the bustling retail landscape, where countless stores vie for consumer attention, effective visual merchandising is a critical tool for enticing customers and driving sales. Whether it’s a striking window display or cleverly placed signage, visual merchandising influences customer decisions and enhances brand identity. In today’s competitive environment, achieving real merchandising impact requires more than decorative flair—it demands meticulous logistics, adherence to corporate guidelines, and most importantly, continuous real-time collaboration between HQ, visual merchandising teams, and the stores they manage. With advanced visual merchandising software, these elements are seamlessly integrated into one accessible platform for all staff.

Strategies for Smooth Visual Merchandising Deployment

Visual merchandising is central to a retailer’s identity, fostering brand loyalty and differentiation. Consider the minimalist elegance of Apple’s store design or Ikea’s iconic blue and yellow colour scheme. For retailers with a global presence, maintaining brand consistency is essential, given the diverse creative visions of visual merchandisers in different locations.

Visual merchandising software ensures that teams across all stores are aligned with the same guidelines. Cegid Retail Store Excellence offers a collaborative platform where brand standards are stored in a Store Dashboard, accessible via mobile devices. This allows visual merchandisers to monitor brand compliance in real time, eliminating the need for costly, time-consuming store visits. By enabling remote oversight, HQ can ensure stores adhere to guidelines, such as using the agreed colour palette or proper white space utilisation.

Instant Access to Visuals and Real-Time Collaboration for Brand Consistency

Store managers play a crucial role in executing visual merchandising strategies, but discrepancies can sometimes arise between the VM Manager’s directives and what store teams deliver. These inconsistencies can lead to variations in brand presentation, impacting overall brand cohesion. Visual merchandising software like Cegid Retail Store Excellence addresses these challenges by fostering real-time collaboration between HQ, VM Managers, and store teams.

The platform provides a comprehensive library of visuals—photos, videos, logos, brand assets, and planograms—ensuring store teams receive clear guidance on the creative direction to follow. By uploading photos of their displays, store teams can keep VM Managers and HQ updated on their execution.

 

Discover how managers provide detailed feedback and annotations, ensuring alignment with brand goals and facilitating a consistent merchandising execution across all locations.

Promote Knowledge Sharing and Best Practices in Visual Merchandising

Challenges like space constraints, fluctuating stock, and staffing shortages can hinder visual merchandising efforts. Cultivating a ‘culture of excellence’ in visual merchandising—where quality and continuous improvement are prioritised—is key to overcoming these hurdles.

Cegid Retail Store Excellence facilitates this culture by allowing HQ to mark exemplary photos or videos as ‘best practice.’ These highlighted examples are shared across all stores, providing a benchmark for all employees to strive toward and fostering inspiration and improvement.

Digital Checklists for Flawless Implementation of Merchandising Plans

Checklists have long been a time-tested, effective tool for ensuring task completion. Studies, such as one from Harvard and the World Health Organisation, highlight their potential to enhance outcomes significantly, even showing that broader use of checklists could prevent 40% of treatment-related deaths. Their genius lies in addressing even the simplest yet critical tasks that professionals might overlook, like a pilot double-checking latches or a doctor washing their hands.

For retail visual merchandising teams tasked with executing head office plans, digital checklists take this reliable tool to the next level. Platforms like Cegid Retail Store Excellence enable these teams to stay organised and work autonomously while ensuring tasks are completed with precision. These digital tools are far more than just a to-do list. Managers can update checklists in real time, guaranteeing accuracy and providing peace of mind that actions are carried out as intended.

These digital checklists offer scalability and adaptability. They empower teams to execute merchandising changes instantly across stores while maintaining consistency and compliance. Whether it’s about rolling out seasonal layouts or ensuring compliance with health and safety standards, digital checklists streamline operations while saving valuable time for managers and staff.

With solutions like Cegid Retail Store Excellence, retail managers can automate and refine processes, ensuring flawless implementation of merchandising plans, improved operational efficiency, and higher customer satisfaction, backed by a tool that inspires confidence every step of the way.

Boost sales with data-driven visual merchandising strategies

Gain unparalleled visibility and control over visual merchandising execution and brand compliance with Cegid Retail Store Excellence. Easily communicate updates to stores and engage teams in brand presentation, ensuring your stores achieve perfection faster.

 

Photo Upload and Feedback

Utilise a platform compatible with any device, allowing stores to access VM guidelines on the shop floor, take photos, and upload them directly for centralised review. Visual merchandising and HQ teams can annotate photos with tasks, facilitating clear, fast, and easy feedback and follow-up without requiring back-office visits.

 

Share Best Practices

Celebrate excellence by marking outstanding photos as best practice. Share these examples across all stores, setting a standard for teams to achieve and recognise a job well done.

Conclusion

In the intricate world of visual merchandising, seamless collaboration, brand consistency, and continuous improvement are crucial. Equip your team with Cegid Retail Store Excellence, a premier platform that integrates these elements into one cohesive strategy. Transform your visual merchandising into an efficient, impactful powerhouse.

Customer success stories

Crew Clothing’s Growth with Cegid Retail Store Excellence

Crew Clothing, a premium British lifestyle brand, has significantly expanded since adopting Cegid Retail Store Excellence in 2009. Starting as a beta tester with 70 stores, the retailer has grown to 105 locations, relying on Cegid’s platform to streamline operations and support their ambitious growth plans.

Visual Merchandising as a Foundation

Initially implemented as a visual merchandising tool, Cegid Retail Store Excellence enabled Crew Clothing’s teams to launch campaigns, gather store display photos, and monitor performance remotely. This eliminated the need for frequent physical visits while maintaining consistency across stores. Over time, the platform evolved, integrating task management, surveys, and compliance tools, which further enhanced operational efficiency.

Results

Cegid Retail Store Excellence has revolutionised Crew Clothing’s retail strategy. Beyond visual merchandising, it now serves areas like logistics and finance, fostering collaboration across departments. The ease of compliance and enhanced visibility for regional managers has allowed Crew Clothing to grow while maintaining operational excellence. Cegid remains a crucial partner, empowering Crew Clothing as it continues to bring its coastal charm to new markets.

Q&A

Why is a visual merchandising software essential for optimal retail execution?

Effective retail visual merchandising relies on seamless collaboration between in-store teams and headquarters. While the creative vision of dressers and store stylists is critical, constant communication with the head office ensures this vision is executed flawlessly. This involves sharing visual examples, receiving detailed directives, and implementing clear instructions across stores.

Visual merchandising software plays a pivotal role in enabling this dynamic exchange, fostering a “culture of excellence” that elevates performance. It streamlines the sharing of best practices, ensures brand consistency, and empowers store teams to meet high standards across all locations. By bridging the collaboration gap, this technology enhances efficiency and guarantees that every store reflects the brand’s identity perfectly.

 

What are the main benefits of using visual merchandising software?

Visual merchandising is, as the name suggests, a profession where images are important. Therefore, for retail visual merchandising teams to work to the best of their abilities, they’ll need feedback from HQ that’s visual in nature too. Until recently, stores may have exchanged views on window displays or mannequins via a hodgepodge of unreliable methods: instructions jotted on paper, online PDFs, WhatsApp messages or emails (which frequently end up in spam).

However, using visual merchandising software means retailers can now communicate with in-store teams using a ‘visual’ language. A visual merchandiser can how her boss the progress she’s made via the photos and videos she’s taken on her phone. Meanwhile, HQ can give their reactions directly by annotating photos.

 

How does visual merchandising software improve the customer experience?

An attractive store is important for customers. Few shoppers want to enter a store where they’re forced to navigate a confusing layout, with narrow aisles, cluttered fixtures and poor signage. Many consumers also find a shop which doesn’t reflect a brand’s identity equally off-putting.

Visual merchandising software enables retailers to eliminate these problems before they even happen, thanks to real-time collaboration between HQ and visual merchandising teams.

Discover how Cegid Retail Store Excellence can revolutionize your visual merchandising. Explore innovative solutions to elevate your operational standards and create a safer, more efficient retail environment.