CRM & Clienteling
Hyper-Personalise Customer Relations
Personalising the customer journey is crucial. Our AI-powered solutions for customer relations, sales promotions, and loyalty programs empower your in-store teams to engage with customers and recommend the most suitable products and services based on their history and preferences.


Store Management
Efficiently Manage and Automate Front and Back-Office Tasks
Equip your sales teams with Cegid Retail, available on both fixed and mobile devices, to deliver optimised customer service and relevant product recommendations based on availability. Simplify a range of operations including sales, collection, payment, inventory, picking, and goods-in processes, while offering comprehensive omnichannel services.
Wholesale
Incorporate all your wholesaling flows
Wholesaling remains a significant driver of expansion for many brands. Incorporate your wholesale activities and the related supply chain flows by taking orders over different channels (sales assistants, showrooms or via EDI), fine-tune your allocation of stocks, steer your warehouses and logistics partners and your BtoB invoicing processes.

Cegid Transforms Business Management with Advanced AI Solutions
Imagine intelligent agents at your service, allowing you to interact with Cegid Retail via natural language. These agents assist with daily tasks, streamline processes, offer data-driven advice, alert you to issues, and suggest effective solutions.
Explore Cegid Pulse