Retail
Cegid has been recognised as GANT’s Top Supplier Retail 2025 in Customer Experience category!
Published on 19 February 2025
Modified on 20 February 2025
1 min
We're thrilled to announce that Cegid has been awarded Top Supplier Retail 2025 in the Customer Experience category, celebrating our transformative work with GANT.
This recognition celebrates our commitment to innovation and excellence in elevating retail experiences.
This recognition celebrates our commitment to innovation and excellence in elevating retail experiences.
Revolutionising Customer Experience at GANT: A Success Story
Since GANT adopted Cegid’s solutions in 2017, they’ve seen remarkable improvements in customer engagement and operational efficiency:
- 150% Growth in CRM Members: Our solution has significantly boosted customer loyalty, with 60% of UK transactions now from returning loyalty members.
- Streamlined Customer Journeys: Our customer sign-up feature makes interactions smoother and more personalized. Store staff can easily access real-time reports, optimising stock replenishment and boosting overall efficiency.
- Immersive Store Experiences: By leveraging Cegid’s technology, GANT has revamped store layouts to create more engaging shopping environments. Our omnichannel support, including endless aisle, ship-from-store, and flexible delivery options, ensures a seamless and convenient customer experience.
The Future of Retail Innovation
GANT winning this RETA Award highlights our commitment to pushing the boundaries of retail technology and creating solutions that elevate customer experiences. We’re proud of what we’ve achieved with GANT and look forward to continuing our journey of innovation and excellence together.
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