Retail & Distribution
29 Jan 2018
Cegid was ranked No. 1 overall specialty vendor, No. 1 for customer satisfaction among specialty software vendors and No. 2 overall in the annual RIS Software LeaderBoard study of the retail industry’s software providers.
Cegid, a leading global provider of retail technology to luxury, fashion apparel, beauty and jewelry brands, today announced that it was ranked the top overall specialty vendor and the No. 1 specialty vendor for customer service in the 2017 RIS Software LeaderBoard study. Cegid was the second-highest ranked software vendor overall in the report, which evaluates retail technology providers across more than 30 categories and criteria.
An influential guide to retail software, the annual LeaderBoard is produced by Retail Info Systems (RIS), a leading B2B retail trade publication. In 2016, Cegid received the highest total score in the history of the LeaderBoard study.
Cegid once again has finished very strong in the RIS Software LeaderBoard,” says Joe Skorupa, RIS editorial director. “This year’s results are a testament to Cegid’s continued laser-like focus on customer satisfaction.
This recognition demonstrates Cegid’s deep commitment to the retail industry and acute understanding of its clients’ needs. With over 30 years of experience in retail and POS solutions, Cegid consistently delivers a high level of customer service and constant portfolio innovation. Cegid collaborates with brands to enhance their prestige and maximize sales, enabling them to offer exceptional retail experiences, including seamless and secure transactions anytime, on any channel, anywhere worldwide.
The LeaderBoard results are based on evaluations by hundreds of retailers, as well as extensive research by the RIS editorial team regarding software vendors’ retail concentration and revenue size. This year Cegid scored among the top five in 29 categories. Here are just a few of Cegid’s rankings:
- #1 Specialty Vendor Leader
- #1 Specialty Vendor Leader in Customer Satisfaction
- #2 RIS Software LeaderBoard Top 20
- #2 Apparel Vendor Leader
- #3 Leader in Recommendation Status
- #3 Leader in Total Cost of Operations
- #4 Leader in Technology Innovation
- #4 Leader in Return on Investment
We are dedicated to supporting our customers in their strategies to capture more sales and strengthen their brand reputation through frictionless, personalized and secure shopping experiences, regardless of channel, both domestically and internationally,” says Sylvain Jauze, Director of International Operations, Cegid. “We thank our customers for their positive feedback in the 2017 RIS Software LeaderBoard rankings and look forward to continuing our role as a reliable partner in their success and innovation.
Download a complimentary copy of the full 2017 RIS Software LeaderBoard report.