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Omnichannel is shaking up the supply chain

In distribution terms, everything has become omnichannel, from click and collect, to the warehouse where products are stored for distribution across multiple retail channels. In light of this new model, international brands with seasonal merchandise, across different channels and geographical zones […]

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Unified Commerce: Digitising the store

Technology has reshaped much of the world as we know it, and retail is no exception. Today, the digitised and highly personalised retail industry has transformed the way in which customers shop. They choose to research style, price and the competition […]

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Benefits of Taking your Retail Business to the Cloud

“Cloud-first strategies are the foundation for staying relevant in a fast-paced world,” Ed Anderson, Research Vice President at Gartner.   There’s no doubt that the shape of the retail world has dramatically changed over the last decade. From how, when […]

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The Road to Unified Commerce

Retail is a fast-paced, customer-orientated space, both in the physical and virtual worlds. To remain competitive, retailers must create a shopping experience that appeals to every facet of the consumer, and delivers at every point of engagement. Despite omnichannel being […]

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Unified Commerce in 2017: A CIO’s top 5 priorities

Creating a seamless shopping experience for consumers, across whichever channels they happen to choose, has been the principal focus in omnichannel retailing over the last three years. However, the bar is rising again, as retailers move beyond omnichannel towards unified commerce. […]

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Unified Commerce in 2017: An Operations Director’s Top 5 Priorities

Operations Directors have been at the forefront of the omnichannel revolution, driving strategic change whilst managing the day-to-day challenges of uniting digital and physical touchpoints. But just as the light starts to appear at the end of the tunnel, the […]

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Infographic: Unified Commerce – 5 Keys Priorities for 2017

Unified commerce refers to the technology stack retailers adopt to enable a single and centralised platform that brings together in-store, mobile, e-Commerce and social channels. To support retailers in their unified commerce journey, we’ve identified 5 key priorities that will ultimately deliver a […]

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How to encourage loyalty through Clienteling

Are you doing all you can to win customer loyalty? It can be a challenging question to answer in today’s competitive global retail industry. The bar for customer engagement keeps moving higher and higher. Shoppers expect their favourite retailers to […]

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Cegid named a Leader in 2017 FrontRunners Quadrant for Retail Software

Based on end-user reviews and ratings of over 280 Retail Management products, Software Advice included 24 top software products in its FrontRunners Quadrant, recognizing Cegid as one of only 6 leaders for Yourcegid Retail.   NEW YORK, NY, USA – Cegid, a […]

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Enter the dragon: Luxury Retailing in China

Luxury Retailing in China The last few years have been more than a little eventful for the multi-billion dollar luxury retail sector in China. 2015 saw the arrest of several well-known senior figures in the retail world under the anti-corruption […]

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