Accessibility Statement Cegid Exabanque
CEGID undertakes to make its Internet, intranet, and extranet sites and its software
packages accessible (including its mobile applications and urban digital furniture) in
accordance with Article 47 of French Act No. 2005-102 dated February 11, 2005.
To this end, CEGID implements the following strategy and actions:
- Multi-year accessibility plan [link forthcoming].
- Cegid Exabanque application audit conducted in 2025.
- Corrective and preventive action plan to improve the accessibility of the Cegid Exabanque application.
This Accessibility Statement applies to www.exabanque.net.
Compliance status
Cegid Exabanque does not comply with version 4.1 of the Référentiel général d’amélioration de l’accessibilité (RGAA – French General Accessibility Improvement Framework) due to the non-compliances and derogations listed below.
Test results
The internal compliance audit revealed that:
- 22% of RGAA version 4.1 criteria are met.
- The site’s average compliance rate is 39%.
Non-accessible contents
The content listed below are not accessible for the following reasons.
Non-compliance
This document describes several non-compliance issues, some of which recur on several pages.
- Some information-carrying images have no text alternative.
- Some decorative images are not being correctly ignored by assistive technologies.
- Some information-carrying images have non-relevant alternative text.
- Some frames do not have a frame title.
- Some pages provide information exclusively through color.
- On some pages, the contrast between the text color and the background color is not high enough.
- Some pages have interface components with insufficient color contrast.
- Some non-temporal media are not clearly identifiable.
- Some non-temporal media are not compatible with assistive technologies.
- Some complex data tables have no summary.
- Some formatting tables are not understandable when the content is linearized.
- Some complex data tables have a title that is not correctly associated with the data table.
- Some data tables have row or column headers that are not correctly defined.
- In some data tables, cells are not correctly associated with their headers.
- Some formatting tables use elements specific to data tables.
- Some links are not explicit.
- Some links have no title.
- Some scripts are not compatible with assistive technologies.
- Some scripts are not keyboard-controllable.
- Some scripts that initiate a context switch do not notify the user.
- Some status messages are not correctly rendered by assistive technologies.
- Some pages have an invalid source code.
- On some pages, the default language is not available.
- Some pages have irrelevant titles.
- On some pages, language changes are not indicated in the source code.
- On some pages, tags are used for presentation purposes only.
- On some pages, information is not structured by the appropriate use of headings.
- On some pages, the document structure is not consistent.
- On some pages, lists are not correctly structured.
- On some pages, style sheets are not used to control the presentation of information.
- On some pages, visible content carrying information cannot be understood when style sheets are deactivated.
- On some pages, links whose type is not obvious are not visible with respect to the surrounding text.
- On some pages, the focus indicator is not visible for certain focusable elements.
- On some pages, information is only provided by shape, size or position.
- On some pages, text spacing properties cannot be redefined by the user without loss of content or functionality.
- On some pages, additional content displayed when focusing on or hovering over an interface component cannot be controlled by the user.
- Some form fields have no label.
- Some labels associated with a field are not relevant.
- In some forms, labels associated with a form field that have the same function and are repeated several times on the same page are inconsistent.
- In some forms, field labels and their associated field are not positioned next to each other.
- In some forms, fields of the same type are not grouped together.
- In some forms, buttons have irrelevant titles.
- In some forms, the entry control is not used appropriately.
- The application does not feature two different navigation systems.
- Content grouping zones present on several pages cannot be reached or avoided.
- On some pages, there is no link to skip to or quickly access the main content area.
- On some pages, the tab order is not consistent.
- On some pages, the navigation contains keyboard traps.
- On some pages, additional content displayed when hovering, focusing, or activating an interface component cannot be accessed using the keyboard.
- On some pages, the user has no control over certain time limits that modify the content.
- On some pages, downloadable office documents do not have an accessible version.
- On some pages, functionalities available by means of a complex gesture cannot also be available by means of a simple gesture.
Derogations for disproportionate financial burden
No content identified.
Content not subject to accessibility requirements
No content identified.
Drawing up this Accessibility Statement
This statement was drawn up on 04/23/2025.
Technologies used to create the website
- HTML5
- CSS
- JavaScript
Test environment
The audit was conducted on Google Chrome, on a test environment running version 18.5 of the application.
Tools used during the assessment
- NVDA screen reader
- RGAA Assistant (RGAA Wizard) Chrome browser extension
- Web Developer Chrome browser extension
- Tanaguru webext Chrome browser extension
- HeadingsMap Chrome browser extension
- Text Spacing Editor Chrome browser extension
- WCAG Color Contrast Checker browser extension
- PDF Accessibility Checker 2024 software (PAC)
Site pages checked for conformity
- Login name + password
- Home
- SEPA transfer order entry
- Account statements, “Balances” tab
- Account statements, “Transactions” tab
- Forecast balances / Balancing
- Search / Modify transactions
- Authorized countries
- Subscriber’s contact details
- Preferences
Feedback and contact
If you are unable to access any content or service, you may contact Cegid Exabanque’s Customer Support to be directed to an accessible alternative or to obtain the content in another format, by sending an email to [email protected].
Means of appeal
Use this procedure in the following cases.
You have reported to the website manager a lack of accessibility that prevents you
from accessing any content or services of the portal and you have not received a
satisfactory response.
- Write a message to the Défenseur des droits (Defender of Rights)
(https://www.defenseurdesdroits.fr/defender-rights-311) - Contact your local Defender of Rights delegate
(https://www.defenseurdesdroits.fr/carte-des-delegues) - Send a mail by post (free of charge, do not affix postage):
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07