Gartner® Research
Complementary Gartner® report: Top Retail Trends for CIOs in 2025
Cegid is excited to provide access to this newly released Gartner report—but only for a limited time.
Top retail trends in 2025 address evolving consumer and associate demands, operational efficiency complexities, stakeholder collaboration and technology adoption and assist CIOs in driving innovation, enhancing competitive advantage and achieving seamless unified retail commerce execution.
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Get the report
3 Reasons to Read:
- Evolve with Consumer Demands: Understand how Gen Zalpha’s expectations for personalised and socially responsible experiences are pushing retailers to restructure merchandising hierarchies around customer behaviour.
- Harness Technological Advancements: Learn how data analytics, AI, and cloud platforms are central to transforming customer and associate experiences, creating agile, differentiated offerings that set you apart.
- Enhance Collaboration for Success: Explore how fostering a cross-functional culture of collaboration can drive competitive differentiation and meet evolving customer expectations.

What You Will Get:
Access your copy to strategically position your retail organisation for success in navigating the challenges of 2025.
Read the reportTop Retail Trends for CIOs in 2025, Gartner
By Hanna Karki, Robert Hetu, Sandeep Unni, Mim Burt, Tom Nolan, Max Panther Hammond, Kelsie Marian, Jonathan Kutner, Ellen Eichhorn, Michelle DeClue Sandeep Unn, 6 February 2025
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
About Cegid
Cegid is a global leading provider of cloud business management solutions for finance (cash-flow, tax, ERP), human resources (payroll, talent management), CPAs, retail and entrepreneurial sectors. Cegid offers Cegid Retail, a cloud-native POS and Unified Commerce platform. Over 1,000 retailers and +85,000 stores across 75 countries rely on Cegid Retail to help them unify all sales channels in real-time, optimize inventory and empower store associates to deliver a personalized brand experience.