Locaweb turns to Cegid Talentsoft to scale its training programs
25 training programs per month
1,200 employees in 5 offices employees
With 1,200 employees across five offices nationwide providing round-the-clock service to 270,000 clients, Locaweb, Brazil’s leading web hosting firm, was running 25 face-to-face training sessions a month before Cegid Talentsoft’s Learning Management System (LMS) revolutionized its training user experience.
- Meet the substantial training needs of a 1,200-strong workforce spanning five sites, with limited capacity for face-to-face sessions.
- Ensure all employees are equipped with the right information at all times Boost customer satisfaction.
- Improve onboarding.
- An agile, flexible blended learning solution that reduces the need for face-to-face training,
- saves time and eases the administrative burden 24/7 access to a wealth of high-quality information in one place,
- enhancing employees’ experience,
- facilitating the continuous conversational,
- the decision making and fostering the sales performance.
- Improved NPS thanks to the staff’s increased knowledge and competences acquired during the training courses and also due to having vital product information at their fingertips.
- 95% of employees are satisfied with the newly digitalized onboarding process
With so many employees, it’s really hard to guarantee that everyone gets the right information. We have to manage high training demand: more than 25 training sessions per month. This is why we chose Cegid Talentsoft.