Talent Management

A Modern HR Solution to Support a Growing Organization

More than 400,000 inspections per year

650 employees serving 70,000 customers

Context

Kiwa Inspecta is the leading provider of testing, inspection, certification and technical consultancy services in Northern Europe. To keep up with business growth, HR needed to work differently and allocate more time to supporting managers and employees, as well as monitoring the work environment.

Challenges

  • Evolving from traditional, manual HR practices to proactive and strategic HR.
  • Eliminating manual processes so HR could focus on more value-added tasks.
  • Enabling employees in the field to complete appraisals without coming to the office.
  • Proactively addressing employee satisfaction and safety issues.
  • Providing easy access to high quality and accurate employee information.

Results

  • Access to accurate, high quality employee data at all levels of the business.
  • Ability to demonstrate how HR adds value to the business.
  • Very positive feedback from both managers and employees.
  • High engagement with performance appraisal process.
  • Efficient follow up on performance goals
  • Full overview of work environment KPIs.