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Cegid Recognized as a Top Performing Retail Technology Vendor

Fashion, Luxury and Specialty retail management solution provider, Cegid, scores more #1 category positions than any other vendor in RIS News’ 2019 Software LeaderBoard Report. Cegid , a global leader in retail and POS management solutions, has been voted as […]

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Is Your Retail Business Surge-Ready? How to Keep up with Customer Activity Peaks

Retailers work hard to get consumers excited about shopping their brand. Sometimes that pays off in a big way: a flash sale, Black Friday, Prime Day, a sidewalk sale, a free shipping event that drives big surges in traffic. Cyber […]

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Cegid Retail named “Best fit for international fashion, luxury, and beauty retailers” in the Forrester Wave™ Point Of Service, Q3 2018

Forrester Research, the leading advisory firm, has published the Forrester Wave™ Point Of Service, Q3 2018, a new comparative analysis identifying the top POS application providers today and assessing their current offering, corporate strategy, and market presence. The Forrester Wave™ […]

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Harnessing the Power of Voice Search in Retail

Did you know that voice search promises to account for 50 percent of online searches by 2020? Already, an estimated 600 million people globally use voice-activated assistants such as Alexa (Amazon), Siri (Apple), Google Assistant, or Cortana (Microsoft) at least […]

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How to Leverage Best-in-Class Customer Service for Retail Growth

Reinventing the in-store experience starts with enhancing mobility, connectivity and visibility. But to offer best-in-class customer service, retailers must also demonstrate that their core values align with those of shoppers. As interactions between retail brands and their customers increasingly take […]

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Five Tips For Expert Sales Associates

To help shoppers partner digital convenience with a human touch, your sales associate should serve both as ambassador of your brand and a personal advisor to your customer. Smart organizations equip their staff with the information required to take an […]

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Technology’s Role in Reinventing the In-store Experience

The benchmark for the retail in-store experience keeps getting higher and higher. Today, there must be an emotional connection with the brand, a “wow” factor to draw consumers into the store and the availability of great omnichannel customer services. Anything […]

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Retail CIOs Find Solutions for Always On, Frictionless Commerce

Today’s retail Chief Information Officers (CIO) are on the front lines of a retail business success. Keeping all systems operational, guiding the way to successful digital transformation, all the while delivering an always on, seamless experience for the consumer by […]

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Consumerism Meets the Modern CMO

If you’re a retail Chief Marketing Officer (CMO) or Chief Digital Officer (CDO), chances are you have the voice of the consumer constantly reminding you: “I want what I want, where I want it, when I want it.” It’s a […]

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