Digital transformation blog
Retail
The Connected Salesperson: a New Brand Ambassador
Even though the majority of sales over the last five years remain in-store, by 2017, over 60% of retail sales will involve the web: whether…
2 August 2017
Retail
Understanding Omnichannel Retailing
Omnichannel retailing is the practice of providing a fully-featured, unified retail experience across multiple channels. Traditionally, those channels include bricks and mortar retail and your…
1 August 2017
Retail
Multi-Channel: New Challenges for a Concept That’s Not So New
Multi-channelling is not so new. Contrary to popular belief, it’s not just about combining store and online sales. Professor Laurent Raoul, associate of the French…
1 August 2017
Retail
Clienteling: Solving the Personalization Riddle
As seen on RIS News. Interview with Sylvain Jauze, International Operations Director, Cegid Group Retailers are working diligently to build customer-centric enterprises designed to…
27 July 2017
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Retail
POS Software: Where to Go From Here
As seen on RIS News. Interview with Sylvain Jauze, International Operations Director, Cegid Group Shoppers today flow seamlessly between the…
27 July 2017
Retail
Cloud POS Leader for Omnichannel Retailers
As see on RetailCIO Outlook Magazine “Retailers are saying goodbye to the point-of-sale as we know it,” begins Dan Friedman, COO, Cegid North America. “Point-of-service…
27 July 2017
Retail
POS Software: Embrace the Cloud
Embrace the Cloud or Be Overshadowed by Your Competitors Cloud technology is a great leveler for retailers of all sizes. It enables small companies to…
26 July 2017
Retail
Digital Transformation: The Ultimate in Luxury Experience
Online sales of luxury goods are expected to triple to reach circa $70 billion by 2025, according to McKinsey & Co. This…
17 July 2017
Retail
Retailers on the Move with Mobile POS
The store is still the strong heart of retail, offering consumers the opportunity to touch, feel, try on, explore, engage and buy, all…
17 July 2017
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Ressources Humaines
HR professionals: 10 essential trends to leverage in 2023
Data driven, internal mobility, flexible or intangible payroll: what are the 10 HR trends to know and master in 2023? Learn more
Retail
Unifiying Commerce Around the Customer
Unified commerce refers to the technology stack retailers adopt to enable a single and centralized platform that brings together in-store, mobile, e-Commerce and social channels. To…
5 July 2017
Retail
Unified Commerce: An Operations Director’s Top 5 Priorities
Operations Directors have been at the forefront of the omnichannel revolution, driving strategic change while managing the day-to-day challenges of uniting digital and physical touchpoints.…
3 July 2017
Retail
STORE 2017: Captured Excitement of Today’s Retail Opportunities
This year’s STORE2017 conference reverberated with transformative trends that are shaping the retail world. Key among these trends is retail’s digitization, which…
29 June 2017
Retail
Raising the Benchmark of a Good Customer Experience
Retailers are no strangers to the concept of remodeling their businesses. Fresh assortments, new products, updated store décor and differentiated marketing are all part and…
14 June 2017