Digital transformation blog
Retail
Enhancing Customer Experience, Locally and Worldwide
“Be reactionary. React to what the market wants. And the market wants one-on-one real-time engagement.” — serial entrepreneur and best-selling author Gary Vaynerchuk. Today’s…
25 October 2018
Retail
Consumerism Meets the Modern CMO
If you’re a retail Chief Marketing Officer (CMO) or Chief Digital Officer (CDO), chances are you have the voice of the consumer constantly reminding…
25 October 2018
Retail
Three questions for Christian Roche, IT Director at Vilebrequin
Although they started out as a men’s luxury swimwear brand, Vilebrequin is increasingly viewed as a high-end clothing and accessories label. This is not only…
25 October 2018
Retail
Retail CIOs Find Solutions for Always On, Frictionless Commerce
Today’s retail Chief Information Officers (CIO) are on the front lines of a retail business success. Keeping all systems operational, guiding the way to…
25 October 2018
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Retail
Technology’s Role in Reinventing the In-store Experience
The benchmark for the retail in-store experience keeps getting higher and higher. Today, there must be an emotional connection with the brand, a “wow”…
25 October 2018
Retail
How to Leverage Best-in-Class Customer Service for Retail Growth
Reinventing the in-store experience starts with enhancing mobility, connectivity and visibility. But to offer best-in-class customer service, retailers must also demonstrate that their…
25 October 2018
Retail
Five Tips For Expert Sales Associates
To help shoppers partner digital convenience with a human touch, your sales associate should serve both as ambassador of your brand and a personal…
25 October 2018
Retail
Achieving Unified Commerce
If unified commerce is high on your priority list this year, you’re not alone. Citing a recent survey by Boston Retail Partners (BRP), Retail…
4 October 2018
Retail
Enhancing Customer Experience, Locally and Worldwide
“Be reactionary. React to what the market wants. And the market wants one-on-one real-time engagement.” — serial entrepreneur and best-selling author Gary Vaynerchuk. Today’s…
14 August 2018
Retail
Achieving Unified Commerce
If unified commerce is high on your priority list this year, you’re not alone. Citing a recent survey by Boston Retail Partners (BRP), Retail…
7 August 2018
Retail
Top 4 Promotion Challenges — and How to Solve Them
Promotions are vital to retailers — 84% of shoppers say that promotions are an important part of their buying decision(1). Promotions can increase brand loyalty,…
31 July 2018
Retail
Rise of Online Retailers Opening Stores: What Can Be Learned?
While store closings among some venerable retailers are grabbing headlines, there is a very interesting retail growth story unfolding at the same time. Online retailers…
18 May 2018
Retail
Wanted: Frictionless Point of Sale (POS)
Flexible fulfilment, faster speed to market, seamless convenience … Retailers have been honing their abilities on these fronts since the dawn of the digital age.…
4 May 2018