Retail

Enhancing Customer Experience, Locally and Worldwide

“Be reactionary. React to what the market wants. And the market wants one-on-one real-time engagement.” — serial entrepreneur and best-selling author Gary Vaynerchuk. Today’s…

25 October 2018

Retail

Consumerism Meets the Modern CMO

If you’re a retail Chief Marketing Officer (CMO) or Chief Digital Officer (CDO), chances are you have the voice of the consumer constantly reminding…

25 October 2018

Retail

Three questions for Christian Roche, IT Director at Vilebrequin

Although they started out as a men’s luxury swimwear brand, Vilebrequin is increasingly viewed as a high-end clothing and accessories label. This is not only…

25 October 2018

Retail

Retail CIOs Find Solutions for Always On, Frictionless Commerce

Today’s retail Chief Information Officers (CIO) are on the front lines of a retail business success. Keeping all systems operational, guiding the way to…

25 October 2018

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Retail

Technology’s Role in Reinventing the In-store Experience

The benchmark for the retail in-store experience keeps getting higher and higher. Today, there must be an emotional connection with the brand, a “wow”…

25 October 2018

Retail

How to Leverage Best-in-Class Customer Service for Retail Growth

Reinventing the in-store experience starts with enhancing mobility, connectivity and visibility. But to offer best-in-class customer service, retailers must also demonstrate that their…

25 October 2018

Retail

Five Tips For Expert Sales Associates

To help shoppers partner digital convenience with a human touch, your sales associate should serve both as ambassador of your brand and a personal…

25 October 2018

Retail

Achieving Unified Commerce

If unified commerce is high on your priority list this year, you’re not alone. Citing a recent survey by Boston Retail Partners (BRP), Retail…

4 October 2018

Retail

Enhancing Customer Experience, Locally and Worldwide

“Be reactionary. React to what the market wants. And the market wants one-on-one real-time engagement.” — serial entrepreneur and best-selling author Gary Vaynerchuk.   Today’s…

14 August 2018

Retail

Achieving Unified Commerce

If unified commerce is high on your priority list this year, you’re not alone. Citing a recent survey by Boston Retail Partners (BRP), Retail…

7 August 2018

Retail

Top 4 Promotion Challenges — and How to Solve Them

Promotions are vital to retailers — 84% of shoppers say that promotions are an important part of their buying decision(1). Promotions can increase brand loyalty,…

31 July 2018

Retail

Rise of Online Retailers Opening Stores: What Can Be Learned?

While store closings among some venerable retailers are grabbing headlines, there is a very interesting retail growth story unfolding at the same time. Online retailers…

18 May 2018

Retail

Wanted: Frictionless Point of Sale (POS)

Flexible fulfilment, faster speed to market, seamless convenience … Retailers have been honing their abilities on these fronts since the dawn of the digital age.…

4 May 2018