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Omnichannel

Are your customers able to shop anywhere, anytime with your brand? Technology has fuelled connected commerce. Customers now expect a consistent shopping experience across all channels. For retailers it can be a challenge to integrate channels and processes. Fulfilment is a key component, with services like click & collect and store to home delivery becoming the norm. Yourcegid Retail can manage all your customer interactions, no matter when, where or on what device they occur to deliver a connected customer experience.


A CONNECTED CUSTOMER EXPERIENCE

Yourcegid Retail empowers you to centrally manage all sales channels, so your customers get a seamless experience wherever they shop.


IMPROVE CUSTOMER LOYALTY

With Yourcegid Retail, you can implement integrated loyalty schemes, which capture and reward customers wherever they shop. Customers feel recognised and appreciated across all channels.


DELIVER A PERSONALISED EXPERIENCE

Yourcegid Retail gives you the power to tailor interactions to their needs. Use real-time data to create personal product recommendations, cross-sell and up-sell, increasing customer value.

CONNECTED COMMERCE CAPABILITIES

Yourcegid Retail enables customers to buy and collect orders in the most convenient manner. From click-and-collect and home delivery, to store-to-store and store-to-supplier transactions, you have the flexibility to let shoppers tailor their own experiences.

Yourcegid Retail transforms the point of sale to a point of service. Draw on centralised, real-time data to provide accurate product information and inventory availability, cross-sell, up-sell and place orders. You can also integrate CRM data to enable omnichannel customer loyalty.

ADD VALUE TO CUSTOMER SERVICE

PERSONALISED PRICING STRATEGIES

Give high value customers a superior experience: with Yourcegid Retail, you can customise your pricing strategies to reward frequent shoppers. As Yourcegid Retail is integrated across all channels, you can offer that pricing strategy wherever and however they shop.

Yourcegid Retail uses centralised sales data to give you access to key decision-making metrics. This can be extracted in the format you need to make quicker, more effective decisions.

GLOBAL VISION, LOCAL SOLUTION

Yourcegid Retail Features

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