Are you ready to transform the way you engage with your customers?
One of the biggest recent shifts in consumer behaviour is mobile commerce. This shift has introduced a new, hyper-connected consumer who demands a personal shopping experience.
Yourcegid Retail Mobile helps transform your in-store staff into brand ambassadors. By giving them the freedom to engage with your customers and arming them with vital customer, product and stock information, they’re free to focus on one thing, the customer.
PERSONALISE THE CUSTOMER EXPERIENCE
Yourcegid Retail Mobile allows your in-store staff to offer tailored product advice and it frees them from the shackles of the fix till point so they can engage with customers.
Yourcegid Retail Mobile is fully integrated into Yourcegid Retail and compatible with your omnichannel strategy. Your sales staff have real-time visibility of sales, product availability, online orders and loyalty points.
IMPROVE CUSTOMER SERVICE
With Yourcegid Retail Mobile, in-store staff can provide the customer with product information, stock availability, they can make tailored suggestions and arrange store transfers or orders, all without leaving their side.
Yourcegid Retail Mobile is available on a range of iOS devices, the solution has sales person identification so you can attribute sales to your in-store sales staff. It accepts a selection of payment methods, including credit cards, gift cards and cash and has full transactional capability including exchanges, returns and e-receipts. The solution is fully PCI compliant.
Yourcegid Retail Mobile enables in-store sales staff to create and modify customer records, consult a customer’s omnichannel purchase history so they can recommend relevant products and review and redeem loyalty points.
PRODUCT AND INVENTORY MANAGEMENT
Yourcegid Retail Mobile gives the in-store sales staff access to real-time product information. Users can check prices, review product information like size, colour, materials etc. and check stock availability.
Yourcegid Retail Mobile’s sleek user interface makes it easy to train new in-store sales staff.
The software can be customised so it compliments your branding, including colours and logos.