Are you ready to transform the way you engage with your customers? One of the biggest recent shifts in consumer behaviour is mobile commerce. This shift has introduced a new, hyper-connected consumer who demands a personal shopping experience. Yourcegid Retail Mobile helps transform your in-store staff into brand ambassadors. By giving them the freedom to engage with your customers and arming them with vital customer, product and stock information, they’re free to focus on one thing, the customer.
Yourcegid Retail Mobile allows your in-store sales staff to offer tailored product advice based on the customers purchase history and profile. The software frees them from the shackles of the fix till point so they are free to engage and provide your customers with the one-to-one service they expect.
With Yourcegid Retail Mobile, in-store sales staff can provide the customer with accurate product information, stock availability, they can make tailored product suggestions and arrange store transfers or customer orders, all without leaving their side.
Yourcegid Retail Mobile helps you enrich your customer database with key contact information, purchases and preferences so you can build more successful marketing campaigns and promotions.
Yourcegid Retail Mobile is fully integrated into Yourcegid Retail and compatible with your omnichannel strategy. Your sales staff have complete, real-time visibility of sales, product availability, customer orders, promotions, loyalty points and online orders.
Yourcegid Retail Mobile frees the checkout from a fixed point, so you can serve customers anywhere in the store. Available on a range of iOS devices, the solution has sales person identification so you can attribute sales to your in-store sales staff. It accepts a selection of payment methods, including credit cards, gift cards and cash and has full transactional capability including exchanges, returns and e-receipts. The solution meets your PCI requirements as no sensitive data is stored on the device.
With Yourcegid Retail Mobile you can enrich your customer database on the move and reward loyalty. The solution enables in-store sales staff to create and modify customer records, consult a customer’s omnichannel purchase history so they can recommend relevant products and review and redeem loyalty points.
Yourcegid Retail Mobile POS gives the in-store sales staff access to real-time product information. Users can check prices, review product information like size, colour, materials etc. and check stock availability.
Yourcegid Retail Mobile’s sleek user interface makes it easy to train new in-store sales staff. It’s so simple to use, your in-store sales staff can be 100 percent focussed on the customer experience.
The application can be customised so it compliments your branding, including colours and logos.