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Digital Transformation: The Ultimate in Luxury Experience

Online sales of luxury goods are expected to triple to reach €70 billion by 2025, according to McKinsey & Co. This digital shopping surge by luxury consumers creates an exciting opportunity for luxury retailers to upgrade their systems, engage their associates […]

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Retailers on the Move with Mobile POS

The store is still the strong heart of retail, offering consumers the opportunity to touch, feel, try on, explore, engage and buy, all under one roof. After all, that’s what great shopping is all about! However, to be successful today, […]

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Raising the benchmark of a good customer experience

The Customer Experience   Retailers are no strangers to the concept of remodeling their businesses. Fresh assortments, new products, updated store decor and differentiated marketing are all part and parcel of running a successful retail enterprise. They have been for […]

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General Data Protection Regulation (GDPR) – what does it mean for retailers?

Why retailers need to pay particular attention to General Data Protection Regulation Data is the key to unlocking better customer experiences. For retailers, understanding who your customer is, their preferences and their purchase history are crucial to providing the level […]

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Enter the Dragon: Luxury retailing in China

Luxury Retailing in China   The last few years have been more than a little eventful for the multi-billion dollar luxury retail sector in China. 2015 saw the arrest of several well-known senior figures in the retail world under the […]

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Unified commerce in 2017: a CIO’s top 5 priorities

Creating a seamless shopping experience for consumers, across whichever channels they happen to choose, has been the principal focus in omnichannel retailing over the last three years. However, the bar is rising again, as retailers move beyond omnichannel towards unified […]

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Unified commerce in 2017: an Operations Director’s top 5 priorities

Operations Directors have been at the forefront of the omnichannel revolution, driving strategic change whilst managing the day-to-day challenges of uniting digital and physical touchpoints. But just as the light starts to appear at the end of the tunnel, the […]

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Cegid Launches Worldwide Cloud Dedicated to the Retail Industry in Partnership with Microsoft

Cegid, a leading player in digital transformation and global provider of cloud services and management software, has announced the launch of its global retail cloud . The new cloud solution, powered by Microsoft’s Azure platform, will be available in Europe […]

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The Road to Unified Commerce

Retail is a fast-paced, customer-orientated space, both in the physical and virtual worlds. To remain competitive, retailers must create a shopping experience that appeals to every facet of the consumer, and delivers at every point of engagement. Despite omnichannel being […]

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Cegid is named in Gartner’s Market Guide for Digital POS

Unified Commerce & digital transformation. According to the Gartner Market Guide 2016 for Digital-Business-Ready POS Applications for Tier 2 Multichannel Retailers, in the next two to five years, retail CIOs must implement a digital-business ready point of sale in the […]

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Omnichannel is Shaking up the Supply Chain

In distribution terms, everything has become omnichannel, from click and collect, to the warehouse where products are stored for distribution across multiple retail channels. In light of this new model, international brands with seasonal merchandise, across different channels and geographical […]

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Brexit: What does it mean for the UK retail industry?

On the 23rd June 2016, the majority of UK voters made the decision to vote that they no longer wished for the UK to remain a part of the European Union (Brexit). Since then, Theresa May has confirmed that she will […]

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