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Wanted on the Shop Floor: Efficient Tech in Retail Operations

Today’s retail operations professionals have been working on the shop floor through what arguably might go down in history as the greatest period of retail transformation. Many have seen older cash tills transition to touch-screen POS terminals. Some have experienced […]

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The public sector and the challenges of personal data

“The question today is no longer if but when you will fall victim to hackers”. This shocking statement was made by Max Klaus, a renowned security expert. It is a good summary of the future security challenges facing public organisations […]

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GDPR: the glossary that explains everything

From 25 May 2018, companies will have to comply with the European General Data Protection Regulation. Faced with a technical vocabulary packed with acronyms, abbreviations and references to French organisations and laws, it is not always easy to get your […]

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The Data Protection Officer (DPO): The Guardian of Compliance

The GDPR imposes a new obligation on some companies and their subcontractors: to appoint a Data Protection Officer, who must be involved in any issues around using and protecting personal data. The organisations concerned are: – All public authorities, except […]

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Always On, Frictionless Commerce

“Something seems wrong in a world where half the email messages sent are urgent. Can everything really be that important?” — Gene Kim, co-author, The Phoenix Project.   For today’s retail Chief Information Officer (CIO) or Chief Technology Officer (CTO), […]

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Enhancing Customer Experience, Locally and Worldwide

“Be reactionary. React to what the market wants. And the market wants one-on-one real-time engagement.” — serial entrepreneur and best-selling author Gary Vaynerchuk.   Today’s retail CEOs know this is the case, and they want to enhance the customer experience […]

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Rise of Online Retailers Opening Stores: What Can Be Learned?

While store closings among some venerable retailers are grabbing headlines, there is a very interesting retail growth story unfolding at the same time. Online retailers are opening more stores than ever — and doing quite well with them.   Retail […]

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The Royal Influence on Retail

The focus on royal style is at an all-time high, especially with the excitement following the birth of Britain’s newest prince and with the Royal Wedding of Prince Harry and Ms Meghan Markle just weeks away. When a member of […]

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Achieving Unified Commerce

If unified commerce is high on your priority list this year, you’re not alone. Citing a recent survey by Boston Retail Partners (BRP), Retail TouchPoints reported that 81 percent of retailers will be using unified commerce platforms by the end […]

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3 Reasons to Attend RBTE 2018

Could you use a dose of inspiring retail technology? The Retail Business Technology Expo (RBTE) is just around the corner 2-3rd May at Olympia London. What better way to boost your IT IQ and pick up something new to share […]

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