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Creating a seamless shopping experience for consumers, across whichever channels they happen to choose, has been the principal focus in omnichannel retailing over the last three years. However, the bar is rising again, as retailers move beyond omnichannel towards unified commerce. […]

Operations Directors have been at the forefront of the omnichannel revolution, driving strategic change whilst managing the day-to-day challenges of uniting digital and physical touchpoints. But just as the light starts to appear at the end of the tunnel, the […]

Unified commerce refers to the technology stack retailers adopt to enable a single and centralised platform that brings together in-store, mobile, e-Commerce and social channels. To support retailers in their unified commerce journey, we’ve identified 5 key priorities that will ultimately deliver a […]

Are you doing all you can to win customer loyalty? It can be a challenging question to answer in today’s competitive global retail industry. The bar for customer engagement keeps moving higher and higher. Shoppers expect their favourite retailers to […]

Based on end-user reviews and ratings of over 280 Retail Management products, Software Advice included 24 top software products in its FrontRunners Quadrant, recognizing Cegid as one of only 6 leaders for Yourcegid Retail.   NEW YORK, NY, USA – Cegid, a […]

Luxury Retailing in China The last few years have been more than a little eventful for the multi-billion dollar luxury retail sector in China. 2015 saw the arrest of several well-known senior figures in the retail world under the anti-corruption […]

Why retailers need to pay particular attention to General Data Protection Regulation Data is the key to unlocking better customer experiences. For retailers, understanding who your customer is, their preferences and their purchase history are crucial to providing the level […]

The store is still the strong heart of retail, offering consumers the opportunity to touch, feel, try on, explore, engage and buy, all under one roof. After all, that’s what great shopping is all about! However, to be successful today, that store’s […]

Retailers are no strangers to the concept of remodeling their businesses. Fresh assortments, new products, updated store décor and differentiated marketing are all part and parcel of running a successful retail enterprise. They have been for many years. Yet today, […]

  Online sales of luxury goods are expected to triple to reach €70 billion by 2025, according to McKinsey & Co. This digital shopping surge by luxury consumers creates an exciting opportunity for luxury retailers to upgrade their systems, engage their associates […]