GUIDE

4 ways retailers can elevate the in-store CX with tech

This guide explores 4 ways that retail CIOs can elevate the CX with tech and the tactics and KPIs CIOs could consider when defining and executing their CX strategy.

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In this guide, you’ll find:

Tactics to support CIOs in elevating the in-store CX and help them achieve their KPIs.

Tech recommendations that provide high levels of CX to help future-proof retail businesses.

KPIs CIOs could consider when measuring their CX strategy.

Cegid Retail

Cegid Retail is a cloud-native POS and unified commerce platform for specialty retailers. Our platform is live in 85,000 stores and is proven to help retailers deliver a seamless, memorable and personalised CX in-store.

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