With queue-busting technology, mobile payment and product search tools.
Improve salespeople’s performance
With sales support tools that allow real-time access to product catalogues and customer information – offline and online.
Deliver an exceptional customer experience
Thanks to clienteling tools (access to customer purchase history, loyalty management and associated promotions) and omnichannel services such as click-and-collect, ship-from-store etc.
7 out of 10 customers abandon their purchases because the queue was too long.*
*Source: Adyen Study
Your sales staff can now accompany your customers throughout their purchase.
Reduced checkout waiting times and heightened customer experience
Thanks to the transaction process being much smoother and faster, the customer spends more time on the shop floor, increasing average basket size.
No lost sales
Staff can look up the availability of stock in real time, advise customers on products, and can offer alternatives if the product is not available in-store.
Personalised customer service
Sales staff can instantly access a customer’s file: purchase history, personalised promotions, loyalty points etc.
Retailers that have adopted mobility solutions with Cegid:
Consumer expectations have changed. Today’s consumer is increasingly demanding and connected. In the omnichannel era, entering a shop needs to be an experience in its own right.
This is why stores must adapt to these changes and recognise the customer the moment they enter a store, offering a quality service and minimising waiting times for payments.
The goal is to smooth out the shopping process and offer a seamless experience.
Adopting a mobile in-store solution will allow your sales staff to be better equipped and create a personalised relationship with your customers, recommending products related to their tastes and purchase history. For a seamless shopping experience, mobile payments will counter long queues.
And access to a centralised view of your inventory will allow sales associates to never miss a sale by locating the merchandise in real time and offering omnichannel services to your customers.
Never miss a sale
Offer your customers a personalized, seamless shopping experience in-store, anywhere in the world – and never miss a sale.
Increase sales with Mobile POS
Discover how we can help you!