Retail The New Way

We’ve teamed-up with the Institute of Connected Commerce to bring you our latest ebook – Retail the New Way.

Download this best-practice guide for expert advice, exclusive testimonials from brands including Hugo Boss and Kusmi Tea and initiatives to help support retail recovery.

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Omnichannel activities are critical in maintaining contact between our customers and their favourite store.

Bruno Contrepoids

CIO Kusmi Tea

In China, when our customers visit our stores, they have exchanged a lot with our salespeople, either online or on their smartphone.

Jérôme Bachasson

Director Hugo Boss China

It is clear that provision of data, unified stock and a single accurate and unified view of customers are no longer luxuries, but a necessity.

Michel Koch

Director Institute of Connected Commerce

For Europe, the U.S.A and China, we studied the strategies of the moment and the vision of the future. Many retailers have already initiated omnichannel actions where both technology and sales associates played and integrated critical roles

Nathalie Echinard

Retail Director Cegid

Exclusive data on customer behaviour & average spend since the re-opening of stores in Europe.

A global view of retailers’ initiatives to boost recovery & growth.

Expert advice on omnichannel & digital transformation.

Exclusive testimonials from retail brands around the world.

Download this best-practice guide “Retail The New Way”.

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