Next-Gen Luxury:
AR Technology, Appointment-Based Shopping and the Rise of Gen Z’s Influence

This report looks at how luxury brands are adapting to digital acceleration and transforming their business and customer experience models to re-create the luxury experience online, via tools such as AR technology, livestream shopping, clienteling and more.

This report also explores how the luxury sector is rethinking its approach to physical retail, tapping into stores as hubs for omnichannel strategy and appointment-based shopping.

Next-Gen Luxury


Through this report you’ll find:

Luxury insights

Some of the world’s most prestigious global luxury brands partner with Cegid to help them deliver a seamless and personalised brand experience.