REPORT

Asian Retail Outlook 2021

This report looks at how brands are adapting to digital in the new normal era. Discover what the new customer experience looks like in the current climate in Asia; the rise of young Chinese consumers; and the changing role of physical stores. ​

In partnership with Inside Retail Asia.

Asian Retail Outlook 2021

To gain an understanding of how the sector is tracking right now, Inside Retail launched the inaugural Asian Retail Outlook survey in April this year.
The majority of survey respondents were CEOs, owners or in upper management at retail businesses

33 %

of respondents believe omnichannel

will be the name of the game for the future of retail.

81 %

of respondents identified

that they had begun investing more in the digital side of the business as a result of coronavirus. From e-commerce upgrades to virtual consultations and livestreaming, last year most certainly saw a surge in creativity from retailers.

10 %

While online retail experienced a huge boost last year, for most retailers in the survey,

it accounts for less than 10 per cent of sales.

Through this report you’ll find:

Thoughts and predictions from retail leaders in Asia

Inspiration from great retail brands’ success stories

The state of retail in 15 Asian countries​

Expert advice to help reimagining how e-commerce and bricks-and-mortar work together in retail.​

Some of the world’s most high-profile luxury and specialty retailers partner with Cegid to help them deliver a comprehensive and unified commerce platform in Asia.​

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