Predicts 2023: Immersive Stores are a Critical Focal Point for Retail Profitability

Current macroeconomic headwinds are forcing major shifts in retail operations. Retail CIOs can use Gartner® 2023 predictions to implement well curated store merchandising, competitively differentiating frontline associates and immersive store experiences to optimise margin and drive profitability.


Key findings

Cegid Retail

Are you looking to accelerate your digital transformation in-store? Cegid Retail is a global POS and unified commerce platform proven to help retailers deliver memorable, seamless and personalised customer experiences worldwide. Cegid is trusted by 1,000+ retailers across 75 countries.

Gartner, Predicts 2023: Immersive Stores Are a Critical Focal Point For Retail Profitability, 12 December 2022, Hanna Karki Et Al.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.