• Telecom operators

    Telecom operators

  • 98000 employees

    98000 employees

  • Worldwide

    Worldwide

Context

With a workforce of 157,000, including 98,000 employees in France, Orange is one of the leading European telecom operators. Developing employees’ skills is a key concern. In its quest for effectiveness, Orange created an internal university: Orange Training Factory. Its goal is to train the 20,000 technical and sales consultants nationwide, notably to increase their knowledge of the new products launched every month.

Challenges

  • Adapt to learners’ logistical and practical constraints.
  • Industrialize training for 20,000 employees.
  • Provide short and intuitive learning sessions.

Results

  • Developed knowledge of company’s products.
  • High-quality interactive content.
  • Learning available any time, any place.

Cegid Talentsoft’s LCMS solution has allowed us to implement our learning requirements. This has improved content creation and increased educational effect.

AXELLE REGRENY
TRAINING ENGINEERE