report

Retail Excellence for Luxury Experience

Luxury consumers expect highly personalised and memorable experiences at every touchpoint. With Millennials and Gen Z shoppers expected to account for 70% of luxury sales by 2025, delivering on CX has never been more important. Unlock Cegid’s latest luxury report and discover 4 key steps to delivering the ultimate luxury CX.

Retail Excellence for Luxury Experience

In this report, you’ll find:

  • Examples of luxury retailers who have transformed their stores into a retail wonderland.

  • Insights into why empowering talent with the right tech is the key to CX excellence.

  • Advice on how to deliver a unified and seamless CX worldwide.

Cegid in Luxury Retail

Cegid Retail is a cloud-native POS and unified commerce platform for specialty retailers. Our luxury expertise and insights come from working with some of the most prestigious names in luxury retail.

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