Key Findings

  • Retailers’ SIM applications are often outdated and isolated legacy systems required costly and lengthy functional upgrades for unified commerce execution in line with customers’ changing needs.
  • There is an increasing move toward cloud-based SIM applications, with all vendors profiled in this Market Guide having offerings that are either already cloud-enabled or on their way to being so.
  • Several SIM applications are RFID-ready, but few offer integrations with real-time data from other store IoT technologies such as smart shelves or camera-based computer vision.

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