Download this research for key insights, including:
“Fulfillment services, such as store pickup and curbside, viewed by many retailers as part of their future strategy, have rapidly become services that consumers expect and are extensively using.
Consumers expect to increase the variety of products they purchase and the retailers with whom they shop during the next 12 months. This fragmentation of their shopping behavior could make their fulfillment experience more onerous and less convenient.
The lack of cost-effective and efficient e-commerce packaging was never fully addressed prior to the pandemic. The recent surge in online shopping has forced many retailers to meet this demand with packaging not designed to support such order volumes.”
Cegid recognised as a ‘Representative Vendor’ by Gartner in:
2020 Market Guide for Uniﬁed Commerce Platforms Anchored by POS for Tier 1 and Tier 2 Retailers
2018 Market Guide for Digital Business Ready POS Applications for Tier 2 Midsize Multichannel Retailers
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Gartner, Dead Ends, Diversions and New Directions: How Retail’s Last Mile Needs to Adapt to a Post-COVID World, 20 August 2020, Tom Enright
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Gartner, Market Guide for Unified Commerce Platforms Anchored by POS for Tier 1 and Tier 2 Retailers, 30 March 2020, Joanne Joliet, Max Hammond Gartner, Market Guide for Digital-Business-Ready POS Applications for Tier 2 Midsize Multichannel Retailers, 3 May 2018, Joanne Joliet, Miriam Burt
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Cegid.