Along with the pandemic, greater calls for diversity and inclusion as well as economic uncertainty have rushed pre-existing management trends. More than ever before, we need empathetic leaders to understand their people and bridge the gap between professional work and personal priorities.
Teams will no longer accept the “heroic leadership” stance that allowed those in power to make choices. The future of the workplace and that of leadership alike is one where groups get together to brainstorm based on individual needs that can aid common goals — in other words, shared leadership.
We now know that this fast-paced environment requires managers to be both learners and teachers as they adapt to new challenges. We’re looking at combining the use of technology with (soft) skills acquisition so managers can develop a people-first approach to their own work.