When in Rome: Why Global Compliance Keeps Luxury Retailers on Their Toes

But luxury brands have some unique challenges when it comes to compliance. Along with following the regulations and mandates across every region where they maintain…

12 June 2019


High Tech Boosts High-Touch Luxury Services

Three trends emerged as the most positive for the growth of luxury insiders’ businesses: product and service innovation, social media and rise of the digital…

3 June 2019


Connect to convert: five ways to ready your store for unified commerce

The days of traditional linear commerce, where items travelled along a simple supply chain, are all but gone. Discover how investing in unified commerce solutions…

30 May 2019


Bring Your Luxury Selling Ceremonies to the Next Level

Technology has changed the game when it comes to personalization and luxury retail is feeling the shift. Every selling ceremony should be informed by the…

27 May 2019

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Cegid Connections 2019: We loved it! How was it for you?

Sun, shared practices, software and services . It was a heady mix for lucky delegates at Cegid Connections 2019 in Madrid this May (15th to…

22 May 2019


Three figures for the Day Three of Cegid Connections Retail 2019

X8 Data: a new asset for retailers. The question is no longer ‘to be or not to be data driven’ but when and how. The…

20 May 2019


6 Starring Roles for Stores in a Next-Gen Retail Universe

Retailers must leverage information and behaviors from other channels to surprise, delight and drive face-to-face customer loyalty in their brick-and-mortar environments.

17 May 2019


Cegid Connections Retail 2019 - Day Two

3 The move to the Cloud that started in 2017 is gathering pace. Cegid announced the opening of a third Point of Delivery based in…

17 May 2019


Three key figures to take away from the first day of Cegid Connections Retail

6th edition The sixth edition of Cegid Connections is being held from 15 to 17 May in Madrid on the theme “Make More Possible”. More…

16 May 2019


How Empowering The Store Associate Creates Higher Sales And Satisfaction

Due to the Amazon effect, there's less reason for consumers to visit stores. Associates are an untapped asset in the retail space and can create…

29 April 2019


Retailers Must Leverage Next-Gen Training Tools to Deliver Elevated Customer Experiences

Retailers continue to invest in technology to support the difficult but essential transition to omnichannel retail platforms. But siloed…

15 April 2019


Reaching Customers Via Today’s Complex Customer Journeys

Omnichannel has transformed neat, linear shopping journeys into a tangled web. Thanks to the explosion of marketing and shopping channels, a customer may be exposed…

19 March 2019

Talent management

Building the Business Case and ROI for Talent Management

Talent management used to be seen as just another HR process. But in today’s volatile changing world, against a backdrop of ongoing transformation, where organisations…

15 March 2019