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How to Leverage Best-in-Class Customer Service for Retail Growth

Reinventing the in-store experience starts with enhancing mobility, connectivity and visibility. But to offer best-in-class customer service, retailers must also demonstrate that their core values align with those of shoppers. As interactions between retail brands and their customers increasingly take […]

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Technology’s Role in Reinventing the In-store Experience

The benchmark for the retail in-store experience keeps getting higher and higher. Today, there must be an emotional connection with the brand, a “wow” factor to draw consumers into the store and the availability of great omnichannel customer services. Anything […]

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Retail CIOs Find Solutions for Always On, Frictionless Commerce

Today’s retail Chief Information Officers (CIO) are on the front lines of a retail business success. Keeping all systems operational, guiding the way to successful digital transformation, all the while delivering an always on, seamless experience for the consumer by […]

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Consumerism Meets the Modern CMO

If you’re a retail Chief Marketing Officer (CMO) or Chief Digital Officer (CDO), chances are you have the voice of the consumer constantly reminding you: “I want what I want, where I want it, when I want it.” It’s a […]

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Cegid named as a Major Player in four 2018 IDC MarketScape Reports for Talent Management

Paris, 20th September 2018 – Cegid, a leader in terms of management solutions for professionals in Accounting, Finance and Tax, Payroll and Human Resources and Retail, announced today that it has been named a Major Player in four IDC MarketScape […]

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Three questions for Christian Roche, IT Director at Vilebrequin

Although they started out as a men’s luxury swimwear brand, Vilebrequin is increasingly viewed as a high-end clothing and accessories label. This is not only the result of the quality of their collections, but also thanks to their cohesive brand presence […]

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Cegid acquires Loop, the leading cloud-based accounts management and taxation solution, designed with KPMG

Paris-Lyon, 6 September 2018 – Cegid, a major player in terms of management solutions for professionals in Accounting, Finance and Taxation, Payroll and HR, announces the acquisition of the Loop Software company, thereby bolstering its expertise in the accounting sector. […]

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Cegid positioned as An Innovator in the Aragon Research Globe for Corporate Learning for the 5th consecutive year

Montreal – Canada, 11th September 2018 – Cegid, HR and Retail management solutions specialist in North America, is pleased to announce that it has been positioned as an Innovator in the 2018 Aragon Research Globe report for Corporate Learning[1]. The report […]

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Enhancing Customer Experience, Locally and Worldwide

“Be reactionary. React to what the market wants. And the market wants one-on-one real-time engagement.” — serial entrepreneur and best-selling author Gary Vaynerchuk. Today’s retail CEOs know this is the case, and they want to enhance the customer experience whilst […]

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