Digital transformation blog
Talent Management
Analytics: responding to the performance needs of HR decision-makers
The HR function and the HRM business are shaken up by digital technology. Perhaps more than any other professions, because the use of data…
5 November 2018
Talent Management
3 Ways to Encourage Employee Engagement
Today, companies are more focused on employee engagement. Remember that employee engagement begins at the top of the corporate ladder; which is to say,…
5 November 2018
Retail
Harnessing the Power of Voice Search in Retail
Did you know that voice search promises to account for 50 percent of online searches by 2020? Already, an estimated 600 million people globally…
2 November 2018
Retail
Enhancing Customer Experience, Locally and Worldwide
“Be reactionary. React to what the market wants. And the market wants one-on-one real-time engagement.” — serial entrepreneur and best-selling author Gary Vaynerchuk. Today’s…
25 October 2018
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Retail
Consumerism Meets the Modern CMO
If you’re a retail Chief Marketing Officer (CMO) or Chief Digital Officer (CDO), chances are you have the voice of the consumer constantly reminding…
25 October 2018
Retail
Three questions for Christian Roche, IT Director at Vilebrequin
Although they started out as a men’s luxury swimwear brand, Vilebrequin is increasingly viewed as a high-end clothing and accessories label. This is not only…
25 October 2018
Retail
Retail CIOs Find Solutions for Always On, Frictionless Commerce
Today’s retail Chief Information Officers (CIO) are on the front lines of a retail business success. Keeping all systems operational, guiding the way to…
25 October 2018
Retail
Technology’s Role in Reinventing the In-store Experience
The benchmark for the retail in-store experience keeps getting higher and higher. Today, there must be an emotional connection with the brand, a “wow”…
25 October 2018
Retail
How to Leverage Best-in-Class Customer Service for Retail Growth
Reinventing the in-store experience starts with enhancing mobility, connectivity and visibility. But to offer best-in-class customer service, retailers must also demonstrate that their…
25 October 2018
Ebook
Talent Management
Onboarding : from process to experience !
Our guidebook will help you understand the challenges of these first weeks of collaboration, and give you 10 tips to transform those moments into a positive experience. Learn more
Retail
Five Tips For Expert Sales Associates
To help shoppers partner digital convenience with a human touch, your sales associate should serve both as ambassador of your brand and a personal…
25 October 2018
Retail
Achieving Unified Commerce
If unified commerce is high on your priority list this year, you’re not alone. Citing a recent survey by Boston Retail Partners (BRP), Retail…
4 October 2018
Retail
Enhancing Customer Experience, Locally and Worldwide
“Be reactionary. React to what the market wants. And the market wants one-on-one real-time engagement.” — serial entrepreneur and best-selling author Gary Vaynerchuk. Today’s…
14 August 2018
Retail
Achieving Unified Commerce
If unified commerce is high on your priority list this year, you’re not alone. Citing a recent survey by Boston Retail Partners (BRP), Retail…
7 August 2018