Digital transformation blog
Retail
High Tech Boosts High-Touch Luxury Services
Three trends emerged as the most positive for the growth of luxury insiders’ businesses: product and service innovation, social media and rise of the digital…
3 June 2019
Retail
Connect to convert: five ways to ready your store for unified commerce
The days of traditional linear commerce, where items travelled along a simple supply chain, are all but gone. Discover how investing in unified commerce solutions…
30 May 2019
Retail
Bring Your Luxury Selling Ceremonies to the Next Level
Technology has changed the game when it comes to personalization and luxury retail is feeling the shift. Every selling ceremony should be informed by the…
27 May 2019
Retail
Cegid Connections 2019: We loved it! How was it for you?
Sun, shared practices, software and services . It was a heady mix for lucky delegates at Cegid Connections 2019 in Madrid this May (15th to…
22 May 2019
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Retail
Three figures for the Day Three of Cegid Connections Retail 2019
X8 Data: a new asset for retailers. The question is no longer ‘to be or not to be data driven’ but when and how. The…
20 May 2019
Retail
6 Starring Roles for Stores in a Next-Gen Retail Universe
Retailers must leverage information and behaviors from other channels to surprise, delight and drive face-to-face customer loyalty in their brick-and-mortar environments.
17 May 2019
Retail
Cegid Connections Retail 2019 - Day Two
3 The move to the Cloud that started in 2017 is gathering pace. Cegid announced the opening of a third Point of Delivery based in…
17 May 2019
Retail
Three key figures to take away from the first day of Cegid Connections Retail
6th edition The sixth edition of Cegid Connections is being held from 15 to 17 May in Madrid on the theme “Make More Possible”. More…
16 May 2019
Retail
How Empowering The Store Associate Creates Higher Sales And Satisfaction
Due to the Amazon effect, there's less reason for consumers to visit stores. Associates are an untapped asset in the retail space and can create…
29 April 2019
Ebook
Retail
Retail Excellence for Luxury Experience
Luxury consumers expect highly personalised and memorable experiences. Unlock Cegid’s latest luxury report and discover 4 key steps to delivering the ultimate luxury CX. Learn more
Retail
Retailers Must Leverage Next-Gen Training Tools to Deliver Elevated Customer Experiences
Retailers continue to invest in technology to support the difficult but essential transition to omnichannel retail platforms. But siloed…
15 April 2019
Retail
Reaching Customers Via Today’s Complex Customer Journeys
Omnichannel has transformed neat, linear shopping journeys into a tangled web. Thanks to the explosion of marketing and shopping channels, a customer may be exposed…
19 March 2019
Talent Management
Building the Business Case and ROI for Talent Management
Talent management used to be seen as just another HR process. But in today’s volatile changing world, against a backdrop of ongoing transformation, where organisations…
15 March 2019
Talent Management
Leading in thought: expert advice with Jacques Gaumond.
Thankfully, there are countless industry changing digital tools to help slow the HRD’s pace down somewhat, developed by industry thought-leaders, moving just as fast –…
15 March 2019