Luxury new normal : Why Store Is Still Key

The in-store experience at the end of 2020 looked nothing like it did at the end of 2019. Temporary closures, reduced (or sometimes extended) hours,…

11 February 2021


Luxury retail in 2021: 7 trends to watch

The past 12 months have seen extraordinary changes in the sector but what does the future hold? We outline 7 key themes for luxury leaders…

26 January 2021

Talent management

Alert on the commitment of your employees! – Gilles Verrier, founder of Identité RH

Caught in the storm, struggling for survival, many companies did not take the time to ask themselves if their employees were still aligned with corporate…

21 January 2021

In-store digitisation: How to get closer at a distance

Mobile devices are the key to retail staff and customers getting closer whilst staying at a safe distance. Armed with a smartphone or tablet, store…

12 January 2021

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A concept store of a new kind, opens up in Berlin, taking experience retail to new heights

German retailer, The Latest, opens unique concept store in Berlin, with plans for UK and China to follow next year, featuring cutting-edge technology, personalised service…

11 December 2020


Retailers’ Guide to Omnichannel Product Returns

For retailers with brick-and-mortar locations, it’s never been more critical to find ways to leverage their physical footprints to deliver engaging omnichannel experiences to capture…

26 November 2020


The Christmas shopping checklist to help prepare retailers for peak end-of-year sales and save Christmas

There’s no denying that Christmas this year is going to be more digital than ever before. With current restrictions on many non-essential retail stores still…

24 November 2020


At Cegid, Unifying the Shopping Experience Across Touchpoints

Business of Fashion sits down with Olivier Chiono, Cegid’s retail product management director, to hear about the advantages of unified commerce and why the company…

20 November 2020


3 Questions for Laurent Thoumine, Head of Retail in Europe at Accenture

Since April, we’ve seen rising concerns over pricing among consumers, and the economy at large. We’ve also seen increased demand for shopper convenience and people…

10 November 2020

Talent management

2021: How to Prepare Your Company for a Post-Corona World.

The pandemic along with the shift toward telecommuting are prompting companies to rethink their processes. What are the objectives? Realign each level of the organization…

2 November 2020

Talent management

Are You Ready to Improve The “Employee Experience”?

The elements that best attract and retain talent are intangible. They are team cohesion, development prospects, the company's role in society, and so on. This…

2 November 2020

Talent management

The Art of Recruiting From a Distance; Without Mistakes!

The practice of remote interviewing via videoconferencing is new for many recruiters and has become essential. It has its advantages and disadvantages and the use…

2 November 2020

Talent management

Are You Ready for the Next Talent War?

Even if some recruitments are frozen due to lack of visibility, it won’t last forever. Here's how to anticipate economic recovery and not leave the…

2 November 2020