Retail

How to Encourage Loyalty Through Clienteling

Are you doing all you can to win customer loyalty? It can be a challenging question to answer in today’s competitive global retail industry. The…

6 September 2017

Retail

Gaining a Holistic View of Your Customers Through CRM-Oriented Software

With more and more customers demanding a consistent and personalized shopping experience, retailers are implementing modern cloud- and mobile-based Customer Relationship Management (CRM) software that…

5 August 2017

Retail

Solving the Personalization Quandary with the Right Clienteling Solution

As seen on RIS News   Clienteling has become one of the key software buzzwords of the past decade. While many…

4 August 2017

Retail

Clienteling in Luxury Retail

Since the year 2000, revenues in luxury retail have steadily increased. While this suggests that the sector is strong, the threat of higher…

4 August 2017

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Retail

Cegid Named a Leader in 2017 FrontRunners Quadrant for Retail Software

Based on end-user reviews and ratings of over 280 Retail Management products, Software Advice included 24 top software products in its FrontRunners Quadrant, recognizing Cegid…

4 August 2017

Retail

Mobile (POS) Payments: the Future of Retail

In order for retailers to continue to survive, they need to keep their finger on the pulse of changing consumer behavior. By the year 2020…

3 August 2017

Retail

The Luxury Market Goes Digital While Still Retaining its Core Values

Luxury brands were slow to take the plunge into digital marketing. But in the digital era, can luxury brands ignore the call of the Web?…

2 August 2017

Retail

The Connected Salesperson: a New Brand Ambassador

Even though the majority of sales over the last five years remain in-store, by 2017, over 60% of retail sales will involve the web: whether…

2 August 2017

Retail

Understanding Omnichannel Retailing

Omnichannel retailing is the practice of providing a fully-featured, unified retail experience across multiple channels. Traditionally, those channels include bricks and mortar retail and your…

1 August 2017

Retail

Stores the New Way

Cegid explores the new role of the store, provides some examples of brands that have introduced innovative store concepts and explains how technology can empower store associates and transform the… Learn more

Retail

Multi-Channel: New Challenges for a Concept That’s Not So New

Multi-channelling is not so new. Contrary to popular belief, it’s not just about combining store and online sales. Professor Laurent Raoul, associate of the French…

1 August 2017

Retail

Clienteling: Solving the Personalization Riddle

As seen on RIS News. Interview with Sylvain Jauze, International Operations Director, Cegid Group   Retailers are working diligently to build customer-centric enterprises designed to…

27 July 2017

Retail

POS Software: Where to Go From Here

As seen on RIS News. Interview with Sylvain Jauze, International Operations Director, Cegid Group   Shoppers today flow seamlessly between the…

27 July 2017

Retail

Cloud POS Leader for Omnichannel Retailers

As see on RetailCIO Outlook Magazine “Retailers are saying goodbye to the point-of-sale as we know it,” begins Dan Friedman, COO,…

27 July 2017