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Raising the Benchmark of a Good Customer Experience

Retailers are no strangers to the concept of remodeling their businesses. Fresh assortments, new products, updated store décor and differentiated marketing are all part and parcel of running a successful retail enterprise. They have been for many years. Yet today, […]

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Unified Commerce in 2017: a CIO’s Top 5 Priorities

Creating a seamless shopping experience for consumers, across whichever channels they happen to choose, has been the principal focus in omnichannel retailing over the last three years. However, the bar is rising again, as retailers move beyond omnichannel towards unified commerce. […]

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Meet Us at In:Fluence17

IN:FLUENCE17 May 1-3 2017, Minneapolis, MN SPS Commerce In:fluence 2017 is set to help retailers, suppliers and partners build collaborative trading relationships for the age of digital retail. Everyone needs to know how to engage and serve consumers – no matter […]

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Cegid Connections 2017 – Day 3: Innovation Everywhere!

The third and last day of this user conference was devoted to innovation and the Cloud. With its four partners Adyen, HP, Microsoft, and Orange, Cegid set the tone: retail of tomorrow will be more than just innovative, it will […]

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Cegid Connections 2017 – Day 2: Commitments

We’re back for day 2 of Cegid’s international user conference. After the challenges raised during yesterday’s sessions, it’s now time for the commitments. Cegid aims to “win together” with its customers and partners. Innovation, the cloud and artificial intelligence are […]

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Cegid Connections 2017 – Day 1: Setting the Stage

Cegid’s international user conference, Cegid Connections, is currently taking place in Budapest. Key themes on the agenda include: unified commerce, digitization, customer experience and international development. It’s a busy 3-days with an action-packed program.   Hundreds of retail professionals met […]

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Cegid Dominates Customer Satisfaction Rankings

CULMINATING A STEADY, MULTI-YEAR CLIMB CEGID TAKES THE TOP SPOT IN THE LEADERBOARD   “WE’RE NUMBER 1” could be the chant heard at the next Cegid user’s conference because of the stellar performance the retail software provider achieved in the […]

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NRF Top Takeways & Trends

Retail’s Big Show, organized by the National Retail Federation, in New York was the usual jamboree of retailers and IT software vendors looking to successfully map out the future of the sector. This year 35,000 people visited over the event’s […]

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The Road to Unified Commerce

Retail is a fast-paced, customer-orientated space, both in the physical and virtual worlds. To remain competitive, retailers must create a shopping experience that appeals to every facet of the consumer, and delivers at every point of engagement. Despite omnichannel being […]

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Cegid Connections 2017

Cegid Connections 2017 Cegid’s International User Conference 5-7 April in Budapest, Hungary   Cegid Connections puts the customer centre stage and looks at how to deliver a unified shopping experience. The conference brings together Cegid customers, partners and industry influencers, for […]

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