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Retail: six trends to watch out for in 2015

The consumer has changed. Mobile, connected, volatile … it’s changing traditional models. It’s up to retailers to adapt and come up with the most compelling shopping experience and plan accordingly. Here’s an overview of some of the main trends we […]

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Improving the in-store experience on the other side of the counter

In speciality retail, we’ve all been talking for some time about technological innovations and their ability to improve the in-store experience for customers, but what about the operational people employed to serve customers – yes, the staff! Retail technology can […]

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Clienteling in luxury retail

Since the year 2000, revenues in the luxury goods sector have steadily increased. Whilst this suggests that the sector is strong, the threat of higher taxes, counterfeiting, and product overexposure are just some of the key issues that may hurt […]

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International Retailing and Emerging Markets

Emerging markets present an amazing growth opportunity for retailers, both established ones and smaller companies looking to expand their customer base. Territories such as Brazil, Russia, India and China (collectively known as BRIC) are the most well-known and sought-after of […]

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