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Customer knowledge at the core of the Retail’s Big Show

The 105th Retail’s Big Show was organized by the National Retail Federation (NRF), an association of America’s 120 largest distributors. The event attracted 34,000 participants from 95 countries and almost 600 exhibitors, from 17 to 20 January in New York this […]

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How Pokémon Go can boost your retail business

Unless you have been living under a rock for the last month, you will undoubtedly have seen scores of people wandering around whilst staring at their phone screens. Despite appearances, this isn’t aimless meandering and they aren’t lost. These are […]

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Mobile POS tips for success

There is no getting away from the fact that retailers and their staff are under more pressure than ever before. Rising consumer expectations across the entire shopping experience means that those on the ground in retail are expected to be […]

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Success in a Me2Be customer-centric world

Fast forward to 2016 and the retail world has evolved beyond recognition. Consumers have more choice and more power than ever before. Online ordering, instant price comparison, browsing on the move and same day delivery are now a normal part of […]

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Major clothing chains in Europe are on the same playing field

During its annual seminar held at the end of 2015, the French fashion institute IFM met with textile and fashion professionals and presented its report on clothing distribution in France and in the rest of the world. Here are a […]

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Connected Commerce: Re-invent the shopping experience

Shopping has evolved from a simple decision about a purchase to a complete journey, and there are many ways in which an e-commerce solution such as a connected commerce can be subtly woven throughout this voyage to provide a unique […]

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Multi-channel: scrutinised scenarios

Multi-channel is now a core strategy among retail stakeholders. The aim is to satisfy ever-more pressurising and disloyal customers. They key is giving the consumer more freedom. Multi-channel is now the watchword among brands as the walls between retail sales […]

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Four reasons why retailers are opting for Cloud POS

An increasing number of retailers have made a transition from traditional POS to cloud POS architecture. This includes not only large organisations, but smaller operations as well. While such change can be attributed to many catalysts, here are four of the […]

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In-store, music is playing to sell

Mozart or AC/DC? We don’t just play any old tune in-store! Finding the right musical atmosphere for each store seems to be an exact science. A science however that gives results. If smells are essential to creating the perfect mood […]

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Multi-channel: new challenges for a concept that’s not so new

Multi-channelling is not so new. Contrary to popular belief, it’s not just about combining store and online sales. Professor Laurent Raoul, associate of the French fashion institute and a European supply chain specialist, reminds us that: “combining channels existed well […]

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5 Trends Defining Luxury Retail in 2016

DOWNLOAD THE FULL TRENDS PAPER.   The luxury retail market is evolving and during the last decade has seen continuous growth as a whole, even during the times where the global economy has faltered. However not all niche markets within […]

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From functional to fashionable: the continued rise of wearable technology

The evolution of the retail world has been a whirlwind of retail innovation. Driven by consumer demand – particularly from the millennial demographic, shopping is becoming an entire experience in itself, regardless of what you choose to purchase. From the […]

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