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Mobile POS tips for success

There is no getting away from the fact that retailers and their staff are under more pressure than ever before. Rising consumer expectations across the entire shopping experience means that those on the ground in retail are expected to be […]

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Success in a Me2Be customer-centric world

Fast forward to 2016 and the retail world has evolved beyond recognition. Consumers have more choice and more power than ever before. Online ordering, instant price comparison, browsing on the move and same day delivery are now a normal part of […]

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Connected Commerce: Re-invent the shopping experience

Shopping has evolved from a simple decision about a purchase to a complete journey, and there are many ways in which an e-commerce solution such as a connected commerce can be subtly woven throughout this voyage to provide a unique […]

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Four reasons why retailers are opting for Cloud POS

An increasing number of retailers have made a transition from traditional POS to cloud POS architecture. This includes not only large organisations, but smaller operations as well. While such change can be attributed to many catalysts, here are four of the […]

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In-store, music is playing to sell

Mozart or AC/DC? We don’t just play any old tune in-store! Finding the right musical atmosphere for each store seems to be an exact science. A science however that gives results. If smells are essential to creating the perfect mood […]

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Multi-channel: new challenges for a concept that’s not so new

Multi-channelling is not so new. Contrary to popular belief, it’s not just about combining store and online sales. Professor Laurent Raoul, associate of the French fashion institute and a European supply chain specialist, reminds us that: “combining channels existed well […]

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5 Trends Defining Luxury Retail in 2016

DOWNLOAD THE FULL TRENDS PAPER.   The luxury retail market is evolving and during the last decade has seen continuous growth as a whole, even during the times where the global economy has faltered. However not all niche markets within […]

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From functional to fashionable: the continued rise of wearable technology

The evolution of the retail world has been a whirlwind of retail innovation. Driven by consumer demand – particularly from the millennial demographic, shopping is becoming an entire experience in itself, regardless of what you choose to purchase. From the […]

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Understanding Omnichannel Retailing

Omnichannel retailing is the practice of providing a fully-featured, unified retail experience across multiple channels. Traditionally, those channels include bricks and mortar retail and your online store, but other offerings such as a smartphone app or a print catalogue could […]

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Mobile payments and the omnichannel shopping experience

The retail world is changing. Constant innovations in technology are allowing for new and improved ways to make payments and meanwhile, customers’ expectations are higher than ever. They are trading in loyalty for whichever brand offers them the most convenience, […]

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The 6 latest retail trends

After evaluating the new generation of “ultra-connected” consumers who are transforming retail as we know it, the Martine Leherpeur trend bureau has identified six new distribution models where online and offline overlap or intertwine.   Changing approaches to the consumer   The […]

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You can’t take the ‘shop’ out of shopping

In store customer experience : the challenges to face Over the last 20 years, online shopping has gone from being something that people view with suspicion to an accepted part of everyday life. Today, Amazon and eBay are household names, […]

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