With the Auberge de La Madone, Cegid signs up its 500th Cegid WinHotel customer

The Auberge de la Madone is both a family-run, gourmet restaurant perpetuating the traditions of regional and innovative cuisine and a charming, getaway hotel nestled in the hills behind Nice. The Millo family has been running the hotel & restaurant for four generations, combining talent, local products and gourmet sensitivity. The Michelin one-star restaurant and the hotel are well-known among food lovers and vacationers alike.

In an effort to modernize their management methods, Christian and Thomas Millo have recently installed Cegid WinHotel and Cegid WinRestau. The Auberge de la Madone now uses a comprehensive solution to manage both businesses, from order-taking to payment in the restaurant and from reservation to invoicing in the hotel.

Key performance indicators provide the information necessary to best manage the business. The owners use them to track the sale of every product over a full year and to adapt the restaurant’s menu to customer likes & dislikes. They can also use Cegid WinHotel’s detailed, purpose-built customer database to personalize their array of products and services, thereby serving customers better and encouraging their loyalty.

The Cegid WinHotel solution can also be used to manage the distribution channel. This functionality enables hotel owners to coordinate the distribution of their rooms on the basis of distributor commission rates and times of the year, giving them control over occupancy rates, average room prices and revpar (revenue per available room).

Cegid WinHotel also manages complementary services (breakfast, half-board, full board, spa, etc.) directly in the software and allows the user to publish on the reservations site in six languages: French, English, Spanish, German, Italian and Dutch.

The Auberge de la Madone is Cegid WinHotel’s 500th customer. Looking beyond the functions just described, Cegid WinHotel’s customers enjoy other features: the solution has a user-friendly approach to scheduling, and it integrates perfectly with standard on-line reservations systems, such as Reserv’IT. “Thanks to WinHotel’s Full OnLine module, we can see all reservations made over the web at a glance. The system takes care of everything, from room availability to promotions to customer deposits. It’s an incredible time-saver. Customers like it, too. In less than two months, 70 people have reserved on line,” Mr. Millo was pleased to report.

Cegid’s expertise in the field was recently recognized when it was awarded Gold certification on the Reserv’IT platform. More than 300 hotels interface with the platform using Cegid WinHotel, making it the most popular solution.

About the Auberge de la Madone: www.auberge-madone-peillon.com  

Located in Peillon, one of the prettiest villages in the Nice back-country, the Auberge de la Madone is both a privately-run hotel and a gourmet destination. L’Authentique, a Michelin one-star restaurant, continues a long tradition of innovative, regional cuisine, while the charming three-star hotel is part of the Châteaux et Hôtels Collection chain of more than 500 luxury residences in Europe. The hotel has 17 rooms, the restaurant seats 40 and together they employ seven people.

About Cegid’s hospitality range www.cegid.fr  

Cegid has been specialized in the development of enterprise solutions for the hotel, restaurant, tourism and leisure industries for more than 20 years. The Hospitality suite is composed of a wide range of products and enables industry professionals to choose the solution most appropriate for them.

About Cegid www.cegid.fr

Cegid Group is a leading international enterprise management and vertical software solutions provider, with €248.6 million in annual sales, more than 2,000 employees and 400,000 users worldwide. Combining international expertise and reach, we have offices in Paris, New York, Barcelona, Madrid, Milan, Porto, London, Casablanca, Shenzhen, Shanghai, Hong Kong and Tokyo and a network of resellers throughout the world supporting our customers’ international expansion.

Delivering solutions and services to improve our customers’ performance and development, our expertise extends from vertical business solutions (retail, manufacturing, services, wholesale, hospitality, chartered accounting, associations, entrepreneurs and the public sector) to functional solutions (finance & accounting, tax, performance management, payroll/human resources). Cegid’s solutions are also available “on demand” based on a SaaS deployment model and address the needs of companies of all sizes.

With technologies that integrate naturally and meet users' industry-specific requirements, Cegid opens a new dimension in information technology: the creation of value for enterprises and those contributing to their growth.

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Press Contacts

i&e CONSULTANTS – Cegid Press Group – +33 (0)1 56 03 13 39  – cegid.presse@i-e.fr
Cegid : Isabelle EMERARD – + 33 (0)4 26 29 52 39 – i.emerard@cegid.fr