Cegid - Retail Software Solutions
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Retail Software Solutions

   
Cegid Retail
   
 
   
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Service starts well before the implementation

Cegid brings together all its resources and expertise to identify the potential needs and challenges of its customers. The objective is to get involved in the project's success at an early crucial stage so that we get a full understanding of all the business processes, solutions and requirements.
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Engage fully with the client, while maintaining the necessary distance for a fair analysis, is part of the corporate culture of Cegid. The recruitment and training of pre-sales consultants, project managers and consultants ensures that the solutions proposed by these experts maximise the customer’s full potential.
menu bpoint A pragmatic approach proven in 3 key steps

The first phase of the audit process allows us to analyse your organisation and the various retail business processes. This phase highlights the strengths of the brand and possible areas to improve. Importantly, this stage takes into consideration the current and future needs of the retailer and the proposed solutions.
The second phase involves the formulation of detailed recommendations by Cegid, including:

  • Business and operating objectives (what departments and processes are affected, what are the likely impacts on the organisation, human resources, financial or technical impacts?)
  • IT objectives (how will the new software fit in the overall information system, how long will it take, with what links and interfaces?)

The final step is to send a detailed overview of the project with costings. Through years of experience in the field, Cegid’s teams are able to offer a fixed commitment to ensure complete control of the project.

Each step of the pre-sales process is documented in a comprehensive and structured way: recommendations for proposed interventions set out the resulting benefits, key steps, technical resources and staff support by Cegid.

 
 
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